Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hallie Mckee

Eagan,MN

Summary

Highly motivated individual with 3+ years of experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Committed to continuous improvement and contributing to team success. Looking for a career that will help achieve a great customer service panel to aid me as a future cosmetologist.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Kwik Trip
07.2023 - 03.2024
  • Worked with floor team and managers to meet wide range of customer needs.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours..
  • Followed food safety practices and sanitation guidelines.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Veterinary Assistant

PetIQ
10.2022 - 01.2024
  • Cleaned, sterilized and maintained surgical instruments and equipment.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Collected and processed samples for laboratory testing.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Followed safety protocols for handling animals.
  • Observed animals for signs of distress or illness.
  • Restrained animals for examination and treatment.

Shift Leader

Holiday Stationstores
12.2021 - 06.2022
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Worked effectively in fast-paced environments.
  • Gained extensive knowledge in data entry, analysis and reporting.

Merchandise Stocker

Cub Foods
12.2020 - 05.2021
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
  • Greeted customers and directed to requested products.
  • Stocked shelves to match planogram images and instructions.
  • Transported merchandise pallets to move in warehouse.

Housekeeper

AmeriVu Inn
06.2020 - 10.2020
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Handled requests for extra linens, toiletries and other supplies.

Education

No Degree - Cosmetology

Empire Beauty School
Bloomington, MN
09.2025

High School Diploma -

Chisago Lakes Senior High School
Lindstrom, MN
06.2022

Skills

  • Open-Minded
  • Customer Service
  • Upselling
  • Relationship Building
  • Self-Motivated
  • Active Listening
  • Creative

Timeline

Customer Service Cashier

Kwik Trip
07.2023 - 03.2024

Veterinary Assistant

PetIQ
10.2022 - 01.2024

Shift Leader

Holiday Stationstores
12.2021 - 06.2022

Merchandise Stocker

Cub Foods
12.2020 - 05.2021

Housekeeper

AmeriVu Inn
06.2020 - 10.2020

No Degree - Cosmetology

Empire Beauty School

High School Diploma -

Chisago Lakes Senior High School

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Hallie Mckee