Hallie Murdoch
Idaho Falls,ID
Summary
Night Manager at Fixxology with a strong focus on customer service and guest relations. Practiced resolving complaints and ensuring guest satisfaction while training staff to uphold best practices. Proficient in cash handling and inventory management.
Overview
3
3
years of professional experience
Work History
Night Manager
Fixxology
Ammon Idaho
08.2023 - 06.2025
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
- Processed customer orders quickly and accurately to meet dispatch targets.
Cleaner
Invuso
Idaho Falls ID
04.2022 - 04.2025
- Cleaned and sanitized bathrooms, kitchens and bedrooms.
- Washed laundry
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Associates - General Sciences
College of Eastern Idaho
Ammon Idaho05.2025
Skills
- People management
- Customer service focus
- Guest assistance
- Guest relations
- Customer service
- Taking orders
- Running crisp - technology system
- Laundry
Timeline
Night Manager
Fixxology
08.2023 - 06.2025
Cleaner
Invuso
04.2022 - 04.2025
Associates - General Sciences
College of Eastern Idaho