Hallie Swift

• seasonal job (summer only) • sell 5lb, 20lb, and 30lb bags of ice• sell blocked ice (25-300lbs) • sell dry ice (10+ lbs) • able to come up with amounts of ice they will need for personal coolers and events• display excellent customer service to all customers • able to work alone when there is a huge rush and remain calm and quickly deal with all customers• always multitasking and getting multiple customers their ice at the same time for a better flow of things

• showed customers to their tables, took drink and food orders, made drinks, wrote out orders for kitchen, cleaned bathrooms, floors, and tables, brought food and drinks to my tables, answered restaurant phone and checked messages, read out 10+ specials to all customers etc.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business...
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
• Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.