Summary
Overview
Work History
Education
Skills
Timeline
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Hallie Yanez

Garden Grove,CA

Summary

Efficient server known for productivity and the ability to complete tasks quickly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experience. Great in communication, multi-tasking, and teamwork, leveraging these skills to meet customer needs and make sure they have a great experience.

Overview

4
4
years of professional experience

Work History

Server

North Italia
Cerritos, CA
09.2024 - Current
  • Collaborated with the team to launch the 41st restaurant and develop an efficient system.
  • Acquired detailed knowledge of menu items for allergy-sensitive guests.
  • I can multitask and manage my time, so food comes out promptly.

Server

Fogo de Chao
Irvine, CA
05.2024 - Current
  • I work as a fine-dining server, making sure every guest has a great experience. Many guests are celebrating something, visiting from out of town, or trying it out for the first time, so making their first experience great leads to guests leaving happy and wanting to come back.
  • Maintaining the table, ensuring glasses are full, and removing plates.
  • Very fast-paced environment.
  • Preparing yourself before the rush, so you are set for success throughout the night.

Server, Bartender

BJ's Restaurant & Brewhouse
Cerritos, CA
03.2021 - 05.2024
  • Started from the bottom as a hostess, then became a food runner and expo for the kitchen. Moved up to a cocktail server and then a bartender. Accomplishing every position at the company in a short amount of time
  • Adapt quickly and perform efficiently under pressure.
  • Great at making connections with guests, so they enjoy their time.
  • Ensured upset guests were heard and understood.
  • Checked food before serving it to customers.

Education

High School Diploma -

Paramount High School
Paramount, CA
06-2020

Skills

  • Menu knowledge
  • Order Accuracy
  • Staff training
  • Table management
  • Customer service
  • Conflict resolution
  • Table setting knowledge
  • Time management
  • Upselling techniques
  • High volume dining

Timeline

Server

North Italia
09.2024 - Current

Server

Fogo de Chao
05.2024 - Current

Server, Bartender

BJ's Restaurant & Brewhouse
03.2021 - 05.2024

High School Diploma -

Paramount High School

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Hallie Yanez