Haly Hodge
Dandridge,TN
Summary
Dynamic professional with a proven track record at Elite Dental Partners, excelling in front office operations and customer satisfaction. Demonstrated strong problem-solving abilities and attention to detail, enhancing patient experiences. Skilled in reservation management and guest relations, consistently fostering positive relationships and ensuring efficient service delivery.
Overview
12
12
years of professional experience
Work History
Campground Host
Anchor Down Rv Resort
03.2025 - Current
- Coordinated with maintenance staff to ensure timely repairs, keeping facilities in optimal condition for visitor use.
- Managed site inventory for efficient allocation of resources, minimizing waste while maintaining appropriate stock levels.
- Boosted visitor satisfaction by providing prompt assistance and resolving concerns efficiently.
- Provided accurate information regarding local attractions, assisting campers in making informed decisions about their visit.
- Developed strong relationships with local businesses to promote the campground and attract new visitors.
Patient Coordinator
Elite Dental Partners
11.2023 - 03.2025
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
Cabinet Design Specialist
Tamco
01.2022 - 11.2023
- Organized client presentations showcasing proposed designs, securing approval from stakeholders at various project stages.
- Consistently met or exceeded sales goals by effectively upselling additional design services and add-ons to clients.
- Coordinated with production teams to ensure seamless translation of designs into finished products meeting client specifications.
- Implemented innovative design strategies to create visually appealing and functional cabinetry solutions.
- Conducted detailed space planning analyses to optimize available space for cabinetry installations.
- Created custom 3D renderings for clients, enabling them to visualize final products before production began.
- Managed project budgets, ensuring cost-effective utilization of resources while maintaining high-quality output.
- Resolved any installation issues or discrepancies between designed plans and actual construction by collaborating closely with contractors and installers during execution phases.
Cabinet Design Specialist
Heartland Cabinet and Granite Factory Outlet
11.2017 - 01.2022
- Maintained detailed records of each project's status, including progress updates, revisions, approvals, and completed deliverables.
- Assisted clients in selecting appropriate materials, finishes, and hardware to complement their overall design aesthetic.
- Worked closely with manufacturing partners to resolve any production issues or delays promptly, minimizing potential impact on project timelines.
- Collaborated with architects, contractors, and other design professionals to ensure cohesive integration of cabinet designs into the overall project concept.
- Enhanced client satisfaction by designing customized cabinet solutions tailored to individual needs and preferences.
Broker Sales Representative
H&H Trucking
01.2013 - 11.2017
- Negotiated favorable terms for clients during transactions, securing advantageous deals and fostering long-term loyalty.
- Initiated and developed partnerships with other industry professionals, resulting in mutually beneficial referral relationships.
- Increased sales revenue by identifying prospective customers and presenting compelling product offerings.
- Streamlined office operations by implementing efficient workflow processes, improving overall productivity.
- Leveraged strong communication skills to build trust with clients and maintain high levels of retention over time.
- Expanded customer base through consistent outreach efforts and relationship building with potential clients.
- Managed multiple accounts simultaneously while maintaining attention to detail and accuracy in all transactions.
Education
High School Diploma -
Jefferson County High School
Dandridge, TN05-2012
Skills
- Reservation management
- Grounds maintenance
- Guest services
- Guest relations management
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Front office operations
- Multitasking
- Computer skills
- Organizational skills
- Customer satisfaction
- Microsoft office proficiency
- Guest accommodations
- Property maintenance
Timeline
Campground Host
Anchor Down Rv Resort
03.2025 - Current
Patient Coordinator
Elite Dental Partners
11.2023 - 03.2025
Cabinet Design Specialist
Tamco
01.2022 - 11.2023
Cabinet Design Specialist
Heartland Cabinet and Granite Factory Outlet
11.2017 - 01.2022
Broker Sales Representative
H&H Trucking
01.2013 - 11.2017
High School Diploma -
Jefferson County High School
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