Khloe Tran
San Jose,California
Summary
Have worked in busy, pressurized environments where high standards are expected. Motivated individual with exceptional communication skills seeks dynamic team success, enhancing customer satisfaction and driving business growth through clear communication and relationship-building.
Overview
5
5
years of professional experience
Work History
Manufacturing Associate
Cepheid Sunnyvale
04.2020 - 04.2023
- Performed product inspections according to pre-determined procedures using measurement equipment and comparison visual aids.
- Supported machine operators in set up and operation of production equipment resulting in efficient runs.
- Attended team and company meetings as well as safety classes.
- Assembled products to meet production requirements and daily established quotas.
- Made sure that products were produced on time and are of good quality.
Retail Sales Associate
H&M Hennes & Mauritz Vietnam
09.2019 - 12.2019
- Operated cashier stand to help customers efficiently and processed reward cards to benefit customers when appropriate.
- Built rapport with customers by offering friendly, knowledgeable, and supportive customer.
- Created attractive merchandise displays with strategic product placement that attracted customers into the store maximizing purchases.
- Recommended new products and upcoming events to customer.
Retail Sales Associate
DAFC - Brand Dolce & Gabbana Vietnam
04.2018 - 07.2019
- Provide exceptional customer service by assisting high-end clientele in a luxury retail environment.
- Offer personalized product recommendations based on customer preferences and needs.
- Demonstrate in-depth knowledge of luxury brands, products, and industry trends.
- Trained new employees about customer service techniques and procedures.
- Process sales transactions accurately and efficiently using point-of-sale (POS) systems.
- Handle customer inquiries, complaints, and returns, ensuring customer satisfaction at all times.
- Collaborate with the sales team and managers to achieve sales targets and meet individual performance goals.
- Assisted with calculating the store's end of year inventory.
Education
Business Administration
De Anza College
Cupertino, CA2024
Skills
- Active Learning
- Customer services
- Critical Thinking
- Teamwork
- Sales
- Problem-solving
- Office administration
- Flexible and Adaptable
Timeline
Manufacturing Associate
Cepheid Sunnyvale
04.2020 - 04.2023
Retail Sales Associate
H&M Hennes & Mauritz Vietnam
09.2019 - 12.2019
Retail Sales Associate
DAFC - Brand Dolce & Gabbana Vietnam
04.2018 - 07.2019
Business Administration
De Anza College
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