Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hamara Mubarak

Burlington,VT

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience

Work History

Behavior Technician

Bounce Aba Preschool
10.2023 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.

Caregiver

Home Instead, Burlington
05.2023 - Current
  • Assisted clients with personal care, including dressing, mobility, administering medication, and transporting to doctors appointments
  • maintained a safe,clean, and healthy environment for all clients
  • monitored patient medications and updated health charts


Caregiver

Home Instead, Burlington
05.2023 - 10.2023
  • Assisted clients with personal care, including dressing, mobility, administering medication, and transporting to doctors appointments
  • maintained a safe,clean, and healthy environment for all clients
  • monitored patient medications and updated health charts


JPMorgan Chase & Co
09.2022 - 02.2023
  • Processed medical, dental, and vision claims - Updated and alphabetized records for 130+ customers and employees 5 days per week - Managed phone lines, resolving customer questions and complaints in underminutes each on average
  • People's United Bank/ Administration - Essex Jutcion - Data
  • Entry
  • June 20222 - Sep 2022 - Managed 4 phone lines, resolving customer questions and complaints in under 3 minutes each on average - Navigated customer checkout processes in the point of sale system (POS) 6 days per week - Greeted customers in a friendly and professional manner, answering questions and managing reservations

Teacher Assistant

Turn to Joy, South Hero
10.2020 - 12.2022
  • Provided timely and frequent feedback to students, fostering an environment of open communication and interest in discovery
  • Communicated with parents 3-4 times per month to provide updates on student development through the school year.

Data Entry Clerk

Peoples United Bank Administration
03.2022 - 10.2022

Teacher aid

Adirondack Helping Hands
01.2022 - 06.2022
  • Partnered with teachers and specialists to implement developmentally suitable lessons tailored to 47 students
  • Reinforced student learning of skills and materials through daily and weekly check-ins, informal assessments, and observations.

Education

High School Diploma -

Burlington High School
Burlington,Vt
06.2018

Skills

  • Data Collection
  • Documentation skills
  • Administrative Support
  • Applied Behavior Analysis
  • Multitasking efficiency
  • Flexible and Adaptable
  • CPR and AED

Timeline

Behavior Technician

Bounce Aba Preschool
10.2023 - Current

Caregiver

Home Instead, Burlington
05.2023 - Current

Caregiver

Home Instead, Burlington
05.2023 - 10.2023

JPMorgan Chase & Co
09.2022 - 02.2023

Data Entry Clerk

Peoples United Bank Administration
03.2022 - 10.2022

Teacher aid

Adirondack Helping Hands
01.2022 - 06.2022

Teacher Assistant

Turn to Joy, South Hero
10.2020 - 12.2022

High School Diploma -

Burlington High School
Hamara Mubarak