Hamayoon Afzali
Fredericksburg,United States
Summary
Versatile maintenance and operations professional with experience in electrical and mechanical troubleshooting, preventive maintenance, equipment diagnostics, MHE/conveyor systems, and automotive repair. Proven leadership in high-volume operations with strong problem-solving, safety, quality, teamwork, and technical skills.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Fulfillment Associate
Amazon.com Services LLC
Fredericksburg, United States
10.2025 - Current
- Supported leadership, monitored performance, and resolved safety, quality, productivity, and workflow barriers.
- Served as Process Guide (PG), managing staffing, production, priorities, package flow, Waterspiders, and Problem Solvers.
- Resolved package exceptions, damages, routing/processing errors, and time-sensitive issues through Problem Solve.
- Supported Inbound Dock receiving, unloading, staging, organizing, and package/material movement.
- Cleared conveyor jams, removed obstructions, and reported equipment issues to minimize downtime.
- Demonstrated leadership, troubleshooting, mechanical awareness, critical thinking, communication, ownership, and safety.
Seasonal Fulfillment Associate
Amazon.com Services LLC
Fredericksburg, United States
10.2024 - Current
- Consistently exceeded expected productivity rates and achieved top productivity scores while maintaining strong safety, quality, and accuracy standards.
- Executed presort, RC sort, UIS, 20LB, and 5LB operations safely and efficiently, consistently meeting performance expectations.
- Trained and supported associates as Learning Ambassador on safety, quality, productivity, and operational standards to enhance team performance.
- Identified and resolved workflow issues rapidly, enabling team to achieve daily goals while demonstrating leadership, ownership, and problem-solving.
Department Manager
McDonald's
Fredericksburg, United States
08.2023 - 08.2024
- Managed high-volume kitchen, drive-thru, front counter, staffing, workflow, and customer service operations.
- Led restaurant independently during GM absence, overseeing staff, safety, equipment, inventory, cash, and customers.
- Trained employees, supported hiring/onboarding, and created schedules.
- Identified equipment/operational issues, performed inspections, and took corrective action.
- Managed inventory, safety, sanitation, food handling, cleanliness, and company standards.
- Resolved customer concerns professionally through strong problem-solving and accountability.
Technician
KHT Transportation INC
Fredericksburg, United States
04.2021 - 02.2023
- Diagnosed and repaired mechanical, electrical, hydraulic, engine, brake, steering, suspension, and equipment faults.
- Performed preventive/corrective maintenance, inspections, testing, adjustments, and component replacement to minimize downtime.
- Troubleshot wiring, circuits, batteries, switches, motors, and connections using multimeters, diagnostic equipment, schematics, and technical manuals.
- Performed electrical installation, wiring, testing, maintenance, and repairs following safety procedures.
- Maintained tools, parts, and work areas; prioritized urgent repairs and communicated equipment conditions.
- Collaborated with teams while maintaining high safety, quality, reliability, and workmanship standards
Automotive Mechanic & Electrician
Family-owned Repair Business
Khost, Afghanistan
01.2018 - 01.2020
- Diagnosed and repaired mechanical and electrical faults in vehicles and equipment.
- Maintained engines, brakes, suspension, steering, batteries, wiring, belts, and electrical components.
- Performed electrical installation, wiring, troubleshooting, testing, and component replacement.
- Completed preventive maintenance and replaced defective parts to ensure safe, reliable operation.
- Used hand/power tools and diagnostic equipment while maintaining high safety and quality standards.
- Followed workplace safety procedures, equipment safety standards, and safe work practices to prevent injuries and hazards.
Education
Associate of Applied Science (A.A.S.) - Cybersecurity
Germanna Community College
Fredericksburg, VAHigh School Diploma - academic development, communication, technology, problem-solving skills
James Monroe High School
Fredericksburg, VABachelor of Science - Computer Science
Sheikh Zayed University
Khost, Afghanistan 01.2018 - 03.2020
Skills
- Electrical & Mechanical Troubleshooting
- Preventive & Corrective Maintenance
- Equipment Diagnostics & Repair
- Material Handling Equipment (MHE)
- Conveyor Systems & Jam Clearing
- Electrical Wiring & Components
- Electrical Schematics & Diagrams
- Motors, Belts & Mechanical Systems
- Hand & Power Tools
- Workplace Safety & Equipment Safety
- Safety Standards & Procedures
- Root Cause Analysis & Problem Solving
- Leadership & Teamwork
Programming And Web
- Python (Basic Scripting & Logic)
- Java Programming
Certificates And Licenses
- ServSafe Certification - McDonald's
- Jam Clear - Amazon
- 2022 SRIW Franchisee Managers - McDonald's
- Problem Solve RMN3 - Amazon
Personal Information
- Date of Birth: 06/09/03
- Nationality: Afghan
- Place of Birth: Afghanistan
Languages
- Pashto, Native speaker
- Dari, Native speaker
- English, Very good command
Technical Tools And Systems
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Windows Operating Systems
- Linux Operating Systems
Relevant Coursework Completed
- Network Communication, Security & Authentication
- Computer Forensics I
- Network Attacks & Computer Crime
- Internet/Intranet Firewalls
- Network Security Basics
- Legal Topics in Network Security
- Administration of Network Resources
- Linux System Administration
- Microcomputer Operating Systems
- Personal Computer Hardware & Troubleshooting
- Java Programming I
- Software Design
Timeline
Fulfillment Associate
Amazon.com Services LLC
10.2025 - Current
Seasonal Fulfillment Associate
Amazon.com Services LLC
10.2024 - Current
Department Manager
McDonald's
08.2023 - 08.2024
Technician
KHT Transportation INC
04.2021 - 02.2023
Bachelor of Science - Computer Science
Sheikh Zayed University
01.2018 - 03.2020
Automotive Mechanic & Electrician
Family-owned Repair Business
01.2018 - 01.2020
Associate of Applied Science (A.A.S.) - Cybersecurity
Germanna Community College
High School Diploma - academic development, communication, technology, problem-solving skills
James Monroe High School