Emphasized safety in the workplace establishing mindset and tools to create efficiency and value
Emphasized in precise product handling and problem-solving to ensure customer satisfaction
Used technologies like smartphones, fulfillment robotics and handheld devices to sort, scan to load inventory products daily
Viewed prompts on screens and follow directions for daily production
Network Technician
Hawknest Tech Group
Burlington, NC
09.2019 - 09.2022
Designed, constructed and deployed of electronic circuits for game machines as well as maintenance and solve technical problems
(3 years)
Installed and configured more than 20 database servers as SQL Server
Designed and installed more than 100 computer network solutions based in the customer needs
(3 years)
Performed network maintenance and system upgrades including service packs, patches, hot fixes and security configurations in 20 Windows and Linux Networks
(5 years)
Specialized Professional
ETB Telecommunications Company
Bogota
07.2009 - 02.2016
Leaded and plan the scope, budget, resources, risks, schedule and cross functional teams in more than 20 projects in order to improve the telecommunications infrastructure such as firewall, Cloud, Cache, ISP and capability in optic and wireless core for backbone and access networks in Colombia
Migrated 100% E1 services in National SDH network to DWDM and SDH NG technologies
Improved the ETB Firewall capacity and performance 100%
Deployed Microsoft Hyper V ignite platform to release new cloud product for Desktop as a Service and increased 10% virtual machines capacity
Deployed optic ring OTN en 4 nodes of 100G
Deployed infrastructure and reach out Mobile service providers in more than 3 projects as Tigo and Claro for quotes, negotiate rates and maintain final and detailed analysis of the quotes and all technical documentation
Solutions Architect
ETB Telecommunications Company
Bogota
01.2006 - 07.2009
Designed and provided networks IT solutions using Cisco and Juniper networks to solve the customer needs
Accessed the managed platforms to evaluate the technical resources required to provide services
Used the knowledge and training for asset the actual situations and recommend the choices to make it easy to deliver customers services
Increased the IPDSLAM capacity in 700 remote points increasing 20% the broadband services coverture
Summary
Resourceful Electronic Engineer able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Education
Associate of Science - Electronic Engineering
Antonio Narino University
Bogota
08.1994 - 02.2002
Associate of Science - Electronic, Mechanical, Neumatic And Electrical Systems
Electronic Maintenance
Bogota
01.1994 - 01.1996
Skills
Warehouse operations
Product sorting
Attention to detail
Quality control
Issue resolution
Multitasking and organization
Equipment operation
Teamwork and collaboration
Problem-solving
Fulfillment processing
Barcode scanning
Merchandise inspections
Order processing
Electronic troubleshooting
Electrical design
Installation
Electronics manufacturing
Hardware diagnostics
Electrical inspection
Control systems
Interpret technical schematics
Repairs assessment
Test equipment operation
Electrical system inspection
Mechanical systems
Power electronics
Continuous improvement
Wireless networking support
Firewall security
Infrastructure planning and design
Active directory
Infrastructure solutions
Connectivity troubleshooting
Networking protocol expertise
IP addressing and subnetting
Routing protocol expertise
Equipment configuration
Information security technology
Cisco IDS network
Network scaling
Python expertise
Network system design
Configuration management
Network troubleshooting
Cisco switching expertise
Datacenter network implementations
IP services
LAN switching technologies
Network architecture design
Cisco wireless routers and switches
Switching protocols
Languages
Spanish
Native language
English
Upper Intermediate (B2)
B2
Software
MIcrosoft EXcel
Microsoft Word
Microsoft PowerPoint
Microsoft Project
Microsoft Azure
Microsoft SQL
AWS
Timeline
Fulfillment Associate
Amazon Robotics
09.2022 - Current
Network Technician
Hawknest Tech Group
09.2019 - 09.2022
Specialized Professional
ETB Telecommunications Company
07.2009 - 02.2016
Solutions Architect
ETB Telecommunications Company
01.2006 - 07.2009
Associate of Science - Electronic Engineering
Antonio Narino University
08.1994 - 02.2002
Associate of Science - Electronic, Mechanical, Neumatic And Electrical Systems