Hamdi Ali
Eden Prairie,MN
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
6
6
years of professional experience
Work History
PCA
multicultural homecare
Burnsville, MN
10.2021 - 08.2024
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Answered questions from family members regarding patient's condition or care plan.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Provided emotional support to patients and families during difficult times.
PCA
Anytime Home Care
Golden Valley, MN
06.2020 - 07.2024
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Answered questions from family members regarding patient's condition or care plan.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Reminded patients to take prescribed medications or nutritional supplements.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
Transport Driver
transtrip
Saint Anthony, MN
10.2022 - 04.2024
- Picked up kids with disabilities.
- Made sure they were safely buckled in the vehicle.
- Letting the parents know their kid has been picked up safely.
- Graphing your drives accordingly.
- Delegated work to staff, setting priorities and goals.
- Built lasting client relationships by organizing and planning sales events.
Front End Associate
Walmart
Eden Prairie, MN
10.2018 - 08.2021
- Consistently met all performance goals set by management.
- Processed customer transactions and provided excellent customer service.
- Assisted in inventory management and restocking of checkout area supplies.
- Processed returns and exchanges according to store policies.
- Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
Education
A School in Somalia
Somalia10-2002
Skills
- Retail transactions
- Product restocking
- Merchandising and display assembly
- Merchandise display setup
- Order selection and preparation
- Git expertise
- communicating with clients
- Building a strong relationship with customers
- Having good awareness
Timeline
Transport Driver
transtrip
10.2022 - 04.2024
PCA
multicultural homecare
10.2021 - 08.2024
PCA
Anytime Home Care
06.2020 - 07.2024
Front End Associate
Walmart
10.2018 - 08.2021
A School in Somalia
Similar Profiles
Kenny PeñaKenny Peña
Therapist Intern at Multicultural Counseling Center - MCCTherapist Intern at Multicultural Counseling Center - MCC
Baruk MichaelBaruk Michael
Apprentice at Multicultural Health BrokersApprentice at Multicultural Health Brokers
Alaa BerriAlaa Berri
Volunteer at Australian Multicultural Community Services.Volunteer at Australian Multicultural Community Services.
Kim HarrisKim Harris
Guardian Ad Litem at Minnesota Guardian ad Litem ProgramGuardian Ad Litem at Minnesota Guardian ad Litem Program
Madhava Reddy G.Madhava Reddy G.
Data Analytics Manager at Optum Global SolutionsData Analytics Manager at Optum Global Solutions