Gloria Thomas
West Seneca,US
Summary
Hardworking and reliable employee with extensive knowledge in medical setting’s and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
PCA/SECRETARY
WNY PEDIATRICS
02.2025 - Current
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Check Out Representive/Medical Secretary
Ubns
08.2024 - 02.2025
- Provided outstanding guest assistance, resolving any issues promptly and courteously.
- Maintained an organized work space .
- Assisted in making follow up appointments which included imaging.
- Developed strong working relationships with the team
- Maintained current and accurate medical records for patients.
- Received and routed laboratory results to correct clinical staff members.
- Scheduling follow up appointments for services needed
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
Cashier/Pharmacy Tech
Wegmans
11.2022 - 08.2024
- Providing exceptional customer service.
- Greeted customers warmly upon arrival and identified their needs.
- Operated register for cash, check and credit card transactions, maintaining 100 % accuracy.
- Consistently met all performance goals set by management.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
Server/Host
Dennys Restaurant
09.2020 - 06.2022
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Home Depot Customer Customer Service
Home Depot
10.2018 - 05.2020
- Greeted customers and answered inquiries in a professional manner.
- Handled all customer inquiries promptly and professionally via phone or email.
- Communicated effectively with kitchen staff regarding orders.
Education
High School Diploma -
John F Kennedy High School
06-2013
Skills
- Retail Transactions
- POS Operations
- Team Contribution
- Time Management
- Customer Service
- Efficient Time Management
- Medent
Contact
West Seneca, NY 14224
Name & Contact
Education and Training
Cheektowaga, NY
Timeline
PCA/SECRETARY
WNY PEDIATRICS
02.2025 - Current
Check Out Representive/Medical Secretary
Ubns
08.2024 - 02.2025
Cashier/Pharmacy Tech
Wegmans
11.2022 - 08.2024
Server/Host
Dennys Restaurant
09.2020 - 06.2022
Home Depot Customer Customer Service
Home Depot
10.2018 - 05.2020
High School Diploma -
John F Kennedy High School
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