Hamid Kalim
Service Manager
Old Bridge,NJ
Summary
Highly motivated Service Manager with 16 years of Wells Fargo experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Service Manager
Wells Fargo
Marlboro, NJ
11.1999 - 07.2022
- Followed up with customers during and after installations to verify satisfaction.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
- Worked with customers to educate and inform on [Product or service], effectively closing over [Number] deals.
Education
Bachelor of Science - General Science
D.J.scince College
Karachi Pakistan 01.1975 - 07.1978
Skills
Customer service management
Timeline
Service Manager
Wells Fargo
11.1999 - 07.2022
Bachelor of Science - General Science
D.J.scince College
01.1975 - 07.1978
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