Hamilton Pena
Kissimmee,FL
Summary
Versatile Maintenance Technician with a proven track record at Castle Group, enhancing equipment functionality and workplace safety. Expert in mechanical and electrical troubleshooting, coupled with exceptional problem-solving abilities. Achieved significant downtime reduction through efficient preventive maintenance and repairs. Demonstrates strong communication skills, ensuring effective team collaboration and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Maintenance Technician
Castle Group
10.2012 - Current
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Installed new locks, door handles, and door closers.
- Operated varied hand and power tools to complete repairs.
- Followed instructions from supervisor regarding daily job tasks and duties.
Senior Field Service Technician
Seven Train
10.2007 - 10.2012
- Properly completed work reports for each field visit.
- Diagnosed errors and determined proper solutions.
- Identified opportunities for process improvement, implementing changes that resulted in significant time savings during service calls.
- Provided telephone support to customers by determining cause of issue and explaining most effective solution.
- Safely operated company to travel to service sites.
- Operated hand tools and power equipment according to company safety procedures.
- Established strong relationships with clients by providing exceptional customer support and addressing concerns promptly.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Demonstrated strong problem-solving abilities by quickly diagnosing and resolving complex technical issues in high-pressure situations.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
- Worked with diverse types of weather and ground conditions.
- Diagnosed and repaired problems with electrical and mechanical systems.
Irrigation Technician
Valley Crest Landscaping
07.2005 - 09.2007
- Installed irrigation systems for all types of customers, both residential, and commercial.
- Demonstrated irrigation system features to customers and thoroughly explained functionalities and uses.
- Prioritized safety in all aspects of work, adhering to proper protocols and ensuring personal protective equipment was utilized during job assignments.
- Supervised installation work of other technicians to make sure systems were fully operational.
- Operated complex irrigation systems with computer controls and extensive distribution lines.
- Improved irrigation system efficiency by conducting regular inspections and maintenance tasks.
- Inspected sprinkler heads across grounds and identified maintenance needs.
- Adjusted sprinkler head direction and angle based on identified wet and dry areas.
Education
Associate of Applied Science - Criminal Justice
Collage Criminal Justice
Gurabo PR05-1999
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Electrical troubleshooting
- Mechanical repair
- Plumbing
- Painting
- Plumbing repairs
- Apartment maintenance
- General Plumbing
Timeline
Maintenance Technician
Castle Group
10.2012 - Current
Senior Field Service Technician
Seven Train
10.2007 - 10.2012
Irrigation Technician
Valley Crest Landscaping
07.2005 - 09.2007
Associate of Applied Science - Criminal Justice
Collage Criminal Justice
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