Hamlet Santos
Homestead,FL
Summary
Results-driven Produce Manager with expertise in staff training, inventory management, and customer service. Proven ability to enhance team productivity and drive department profitability while ensuring compliance with food safety standards.
Overview
2
2
Languages
18
18
years of professional experience
Work History
Produce Manager
The Fresh Market
Miami, Florida
08.2013 - 08.2026
- Managed daily produce department operations, ensuring fresh, high-quality products and attractive displays.
- Supervised, trained, and scheduled team members to enhance productivity and deliver excellent customer service.
- Ordered inventory and monitored stock levels to minimize shrink through effective rotation and waste control.
- Ensured food safety, sanitation, and compliance with company standards.
- Tracked sales and controlled labor costs to contribute to department profitability.
Produce Assistant manger
Winn-Dixie
Miami, FL
07.2008 - 08.2013
- Assisted in overseeing daily store operations to ensure efficient workflow and excellent customer service.
- Supervised, trained, and supported team members while helping manage daily staffing and scheduling.
- Monitored inventory levels, merchandising, and product availability to maintain a well-stocked store.
- Resolved customer concerns, supported sales goals, and assisted the Store Manager with daily operations.
- Helped enforce company policies, safety standards, and loss prevention procedures.
Kitchen Cook
Burger King
Miami, FL
08.2010 - 04.2013
- Prepared food orders quickly and accurately while following company recipes and quality standards.
- Operated grills, fryers, and other kitchen equipment to maintain safety and efficiency.
- Maintained a clean, organized, and sanitary kitchen in compliance with food safety regulations.
- Monitored food inventory and restocked supplies to support uninterrupted service during shifts.
- Collaborated with team members to deliver fast service and enhance customer satisfaction.
Skills
- Leadership & Team Management
- Inventory Management
- Customer Service
- Staff Training & Development
- Scheduling & Team Supervision
- Produce & Grocery Operations
- Food Safety & Sanitation
- Problem Solving
- Strong Communication
- Fast Learner
- Time Management
- Detail-Oriented
- Reliable & Dependable
- Forklift Experience (if applicable)
- Truck Driving Experience
- Valid Driver’s License
- Able to Operate Manual & Automatic Vehicles (if applicable)
- Works Well Under Pressure
- Loyalty
Languages
English
Limited
Spanish
Full Professional
Accomplishments
- Top produce manger for all district in all United States
Timeline
Produce Manager
The Fresh Market
08.2013 - 08.2026
Kitchen Cook
Burger King
08.2010 - 04.2013
Produce Assistant manger
Winn-Dixie
07.2008 - 08.2013