HAMMAD AHMED KHAN
Sugar Land,TX
Summary
Technical service professional with proven track record in diagnosing and resolving technical challenges reliably. Known for meticulous attention to detail and high standards, delivering consistent results through effective collaboration and adaptability. Skilled in system analysis and technical support, valued for problem-solving abilities and commitment to team success.
Overview
18
18
years of professional experience
Work History
Technical Services Engineer
TMEIC Corporation Americas
10.2024 - Current
- Analyzed failure trends and formulated actionable resolutions to improve equipment reliability and reduce downtime.
- Provided expert technical support and troubleshooting guidance to clients and internal engineering teams.
- Led cross-functional problem-solving efforts involving engineers, suppliers, and clients.
- Identified and corrected hardware, software, and system design deficiencies.
- Maintained current safety qualifications and adhered to safety protocols.
- Processed warranty replacements and expedited shipments to minimize client impact.
- Participated in rotating after-hours phone duty to support urgent client issues.
Technical Field Service Engineer
TMEIC Corporation Americas
09.2022 - 09.2024
- Resolved technical issues as the factory expert for solar inverters.
- Analyzed equipment failures using diagnostic tools and implemented corrective actions.
- Provided technical support to clients and field engineers for smooth operations.
- Performed commissioning, installations, inspections, and performance testing of PV inverter systems.
- Troubleshot and repaired defective components; processed warranty replacements.
- Authored and reviewed field reports; issued to clients as needed.
- Investigated field change suggestions and recommended solutions to the parent company.
Senior Field Service Technician
Grasshopper Energy
09.2017 - 09.2022
- Operated and maintained commercial and residential PV solar systems.
- Conducted IV curve tracing, thermal imaging, inverter troubleshooting, and preventive maintenance.
- Coordinated with utilities, building owners, contractors, and safety authorities.
- Performed transformer testing and maintenance.
- Investigated AC/DC motor and tracker circuit issues.
- Installed electrical equipment and monitoring systems.
- Read and interpreted line diagrams and electrical schematics.
- Tested and repaired high-voltage switches, breakers, and load breaks (ABB, Siemens, Schneider, etc.).
Project Engineer
EMRAC Engineering
01.2008 - 12.2013
- Successfully executed five engineering projects under tight timelines and logistical constraints.
- Managed client, contractor, and consultant relationships throughout project lifecycles.
- Oversaw project budgets with a focus on cost reduction and long-term investment strategies.
- Coordinated critical tasks with utilities, contractors, and logistics teams.
- Managed daily progress reporting, Gantt charts, drawing communication, and project sign-offs.
Education
Master of Engineering - Engineering Management
University of Ottawa
12.2015
Bachelor of Science - Electronics Engineering
Sir Syed University of Engineering & Technologies
12.2007
Skills
- Operation & Site Management
- Electrical System O&M
- PV Solar Systems O&M
- Solar Inverters O&M
- Performance Monitoring
- Customer support
- Decision making
- Prioritize work and meet deadlines
- Self-motivated
- Multi-tasking
- Excellent written and verbal skills
- Leadership skills
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Technical Services Engineer
TMEIC Corporation Americas
10.2024 - Current
Technical Field Service Engineer
TMEIC Corporation Americas
09.2022 - 09.2024
Senior Field Service Technician
Grasshopper Energy
09.2017 - 09.2022
Project Engineer
EMRAC Engineering
01.2008 - 12.2013
Bachelor of Science - Electronics Engineering
Sir Syed University of Engineering & Technologies
Master of Engineering - Engineering Management
University of Ottawa
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