Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

Hammad Mansoor

Irving,TX

Summary

FAA Licensed Aircraft Dispatcher with extensive experience in aviation operations and cybersecurity. Combines expertise in weight & balance compliance and safety inspections with a background in IT to enhance operational resilience and ensure adherence to safety regulations, contributing to consistent on-time departures.

Overview

1
1
Certification
32
32
years of professional experience

Work History

Senior Operations Analyst III - Assistant Vice President

Wells Fargo Technology
11.2013 - Current

Led initiatives in information technology and cybersecurity to strengthen defenses against threats. Evaluated technological frameworks to pinpoint vulnerabilities requiring attention. Collaborated with diverse teams to reinforce adherence to cybersecurity principles. Designed engaging training modules on cybersecurity for organizational staff members. Tracked network performance, ensuring swift resolution of potential security breaches. Developed comprehensive security policies reflecting compliance mandates. Created analytical reports summarizing cybersecurity metrics for executive insights.

Part Time - Ramp Agent/ Customer Service Representative

Envoy Air
05.2025 - 11.2025
  • Detail-oriented, physically fit aviation ground operations professional with experience in baggage handling and aircraft servicing. Proven track record of operating heavy ground equipment safely, maintaining strict adherence to safety protocols, and contributing to on-time departures in fast-paced, all-weather environments.
  • Communicated critical flight and weather marshalling out updates to ensuring a 99% on-time information relay rate.
  • Handled high-volume inbound communications, prioritizing urgent requests and effectively de-escalating stressful situations.
  • Utilized scheduling software to monitor daily itineraries, maintaining 100% accuracy in flight logging and manifest updates.
  • Maintains operation control between pilot in command above and beyond not excluding inflight operations.
  • Loaded and unloaded heavy luggage and freight for over 150+ flights weekly, ensuring accurate weight distribution and secure storage.
  • Scanned, tracked, and organized cargo and mail using RF scanners, minimizing misrouted baggage.
  • Optimized cargo space utilization, reducing loading times and contributing to consistent on-time departures.
  • Marshalled incoming and outgoing aircraft to and from airport gates, directing pilots with clear hand signals and two-way radios.
  • Performed aircraft exterior servicing, including cabin restocking, cleaning cockpit windows, and servicing potable water and lavatory systems.
  • Monitored the ramp area for Foreign Object Debris (FOD) to prevent engine damage and ensure a safe work zone.
  • Executed rigorous pre- and post-flight safety inspections on ground support equipment, reporting malfunctions to management to prevent downtime.
  • Followed all FAA and airline safety regulations, contributing to zero workplace accidents during tenure.

Information Security – Desktop & Server Engineering & Security

HD Vest
10.2008 - 12.2013

Led initiatives in information technology and cybersecurity to strengthen defenses against threats. Evaluated technological frameworks to pinpoint vulnerabilities requiring attention. Collaborated with diverse teams to reinforce adherence to cybersecurity principles. Designed engaging training modules on cybersecurity for organizational staff members. Tracked network performance, ensuring swift resolution of potential security breaches. Developed comprehensive security policies reflecting compliance mandates. Created analytical reports summarizing cybersecurity metrics for executive insights.

Operation Systems Analyst III

Wells Fargo Advisors
01.2008 - 10.2011

Led initiatives in information technology and cybersecurity to strengthen defenses against threats. Evaluated technological frameworks to pinpoint vulnerabilities requiring attention. Collaborated with diverse teams to reinforce adherence to cybersecurity principles. Designed engaging training modules on cybersecurity for organizational staff members. Tracked network performance, ensuring swift resolution of potential security breaches. Developed comprehensive security policies reflecting compliance mandates. Created analytical reports summarizing cybersecurity metrics for executive insights.

Business Credit - PC LAN/WAN Analyst III

Wells Fargo & Company
01.2005 - 01.2008

Led initiatives in information technology and cybersecurity to strengthen defenses against threats. Evaluated technological frameworks to pinpoint vulnerabilities requiring attention. Collaborated with diverse teams to reinforce adherence to cybersecurity principles. Designed engaging training modules on cybersecurity for organizational staff members. Tracked network performance, ensuring swift resolution of potential security breaches. Developed comprehensive security policies reflecting compliance mandates. Created analytical reports summarizing cybersecurity metrics for executive insights.

PC LAN/WAN Analyst II (Payment Strategies System Group)

Wells Fargo & Company
01.2001 - 01.2005

Led initiatives in information technology and cybersecurity to strengthen defenses against threats. Evaluated technological frameworks to pinpoint vulnerabilities requiring attention. Collaborated with diverse teams to reinforce adherence to cybersecurity principles. Designed engaging training modules on cybersecurity for organizational staff members. Tracked network performance, ensuring swift resolution of potential security breaches. Developed comprehensive security policies reflecting compliance mandates. Created analytical reports summarizing cybersecurity metrics for executive insights.

PC LAN/WAN Analyst II (Audit Services)

Norwest - Wells Fargo & Company
01.1995 - 01.2001

Led initiatives in information technology and cybersecurity to strengthen defenses against threats.
Evaluated technological frameworks to pinpoint vulnerabilities requiring attention.
Collaborated with diverse teams to reinforce adherence to cybersecurity principles.
Designed engaging training modules on cybersecurity for organizational staff members.
Tracked network performance, ensuring swift resolution of potential security breaches.
Developed comprehensive security policies reflecting compliance mandates.
Created analytical reports summarizing cybersecurity metrics for executive insights.
Optimized IT processes to mitigate risks and enhance operational resilience.

Education

Master of Science - Management, emphasis in integrated logistics and Supply Chain Management

Embry-RIDDLE AERONAUTICAL UNIVERSITY
Fort Worth, Texas
07.2017

Bachelor of Science Degree - Computer Engineering

nED university of engineering & Technology
Karachi, Pakistan
01.1994

Associate of Applied Science Degree -

pakistan air force Intermediate science college
Karachi, Pakistan
01.1989

Skills

  • Aircraft marshalling
  • Baggage handling and loading
  • Weight and balance compliance
  • Cargo tracking
  • Ground service equipment operations
  • De-icing procedures
  • FAA and OSHA safety standards
  • Foreign object debris prevention
  • Hazardous materials handling
  • Team coordination
  • Adaptability in fast-paced environments
  • Time management skills
  • Clear communication abilities
  • Document review processes
  • Business intelligence analysis
  • Data modeling techniques
  • Strategic planning initiatives
  • Project management expertise
  • Operational forecasting methods
  • Presentation development skills
  • Software proficiency in relevant programs
  • Team training and development
  • Client relationship management strategies
  • Analytical mindset for problem-solving
  • Operational excellence practices
  • Supply chain management strategies
  • Resource allocation efficiency
  • Report generation capabilities
  • Lean Six Sigma methodologies
  • Forecasting model development
  • Process flow optimization
  • Operations analysis techniques
  • Big data analysis proficiency

Certification

  • FAA Aircraft Dispatcher Certificate (ADX), 06/01/26
  • Part 107 Small UAS Initial Part 61 Pilots, 1792187-20260704-00451
  • Private Pilot SEL
  • Instrument Endorsement, Flights Requirement Complete, prepping for written & check-ride
  • Second Class Medical Certificate

Activities

Volunteer Community Projects, Civil Air Patrol 2nd Lieutenant, SWTX Composition Squadron, Rockwall TX, 2025 - Current, WF-Technology Chair, Dallas, TX Chapter Middle Eastern – TMN, 2015 - Current, WF-Diversity & Inclusion Enterprise Technology Chair – TMN, 2018 - 2021

Timeline

Part Time - Ramp Agent/ Customer Service Representative

Envoy Air
05.2025 - 11.2025

Senior Operations Analyst III - Assistant Vice President

Wells Fargo Technology
11.2013 - Current

Information Security – Desktop & Server Engineering & Security

HD Vest
10.2008 - 12.2013

Operation Systems Analyst III

Wells Fargo Advisors
01.2008 - 10.2011

Business Credit - PC LAN/WAN Analyst III

Wells Fargo & Company
01.2005 - 01.2008

PC LAN/WAN Analyst II (Payment Strategies System Group)

Wells Fargo & Company
01.2001 - 01.2005

PC LAN/WAN Analyst II (Audit Services)

Norwest - Wells Fargo & Company
01.1995 - 01.2001

Master of Science - Management, emphasis in integrated logistics and Supply Chain Management

Embry-RIDDLE AERONAUTICAL UNIVERSITY

Bachelor of Science Degree - Computer Engineering

nED university of engineering & Technology

Associate of Applied Science Degree -

pakistan air force Intermediate science college
Hammad Mansoor