Hammad ur Rehman
Edison
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
20
20
years of professional experience
Work History
Manager
Pukhtun Afghan Cuisine
New Brunswick
2021.04 - 2025.09
- Coordinating daily restaurant management operations
- Responding efficiently and accurately to restaurant customer complaints
- Regularly reviewing product quality and research new vendors
- Organize and supervise shifts
- Estimating future needs for goods, kitchen utensils and cleaning products
- Ensuring compliance with sanitation and safety regulations
- Controlling operational costs and identify measures to cut waste
- Creating detailed reports on weekly, monthly and annual revenues and expenses
- Promoting the brand in the local community through word-of-mouth and restaurant events
- Training new and current employees on proper customer service practices
- Implementing policies and protocols that will maintain future restaurant operations
Manager
Microtel Inns & Suites
Ocala
2018.07 - 2021.03
- Financial planning, budget creation, bookkeeping.
- Recruiting, training and organizing staff schedules.
- Coordinating building maintenance, repairs and renovations.
- Helping front desk staff with guest needs.
- Handling guest complaints.
- Overseeing marketing and promotional materials.
Freelancer
Aliate Marketing
Lahore
2012.03 - 2018.01
- Performed new customer acquisition through research, referrals, networking, cold calling, data feeds and emails.
- Implemented affiliate marketing activity including email campaigns, blog, etc to increase revenue targets.
- Developed business strategies to improve affiliate programs.
Social Support Worker
Comfort Care Services
Slough
2007.07 - 2011.06
- Liaising with internal/external stakeholders (i.e. psychiatrist, care managers, GPs, emergency services and family members) advocating on behalf of service users.
- Supporting and managing service users with their daily living and social skills.
- Supporting and managing service users with scheduling and attending appointments and day time activities.
- Supporting and managing service users to engage with education programs and employment.
- Conducting daily assessment of service user's mental and physical states; updating associate records and informing management.
- Supporting and managing service users to manage their correspondence (i.e. letters, application forms and bills)
Assistant Accountant
Punjab Finance Department
Bhakkar
2006.02 - 2006.10
- Auditing pensions of retired government employees
- Finding and reporting errors and discrepancies to the relevant departments
Education
Master of Science - Business Management
University of Glamorgan
Pontypridd, Wales, UK01.2009
NVQ LEVEL2 - Health and social care
Oxford Cambridge and RSA Examinations
U.K01.2009
Diploma in Business Administration - Human Resource Management
London School of Management Science
London, UK01.2008
M.A - English Literature
Bahauddin Zakariya University
Multan01.2001
B.A - Economics, Psychology
Govt Forman Christian College
Lahore01.1997
Skills
- Inventory control
- Quality assurance
- Cost reduction
- Customer relationship management
- MS Office
- Customer service
- Regulatory compliance
- Staff management
- Verbal and written communication
- Shift scheduling
- Medical records management
- Pharmacy knowledge
- Healthcare regulations
- Drug interaction awareness
- Medication storage
- Administering medications
- Medication schedule adherence
- Records maintenance
Languages
- English
- Urdu
- Punjabi
- Hindi
References
References available upon request.
Timeline
Manager
Pukhtun Afghan Cuisine
2021.04 - 2025.09
Manager
Microtel Inns & Suites
2018.07 - 2021.03
Freelancer
Aliate Marketing
2012.03 - 2018.01
Social Support Worker
Comfort Care Services
2007.07 - 2011.06
Assistant Accountant
Punjab Finance Department
2006.02 - 2006.10
Master of Science - Business Management
University of Glamorgan
NVQ LEVEL2 - Health and social care
Oxford Cambridge and RSA Examinations
Diploma in Business Administration - Human Resource Management
London School of Management Science
M.A - English Literature
Bahauddin Zakariya University
B.A - Economics, Psychology
Govt Forman Christian College