Hamza Ateeq
Woodbridge,VA
Summary
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements. Results-driven retail salesperson known for productivity and efficiency in task completion. Specialize in customer service, product knowledge, and sales strategy. Excel using communication, problem-solving, and adaptability to enhance customer satisfaction and drive sales growth.
Overview
3
3
years of professional experience
Work History
Retail Salesperson
Future Mobile LLC
Woodbridge , Virginia
03.2022 - Current
- Greeted customers and provided product information.
- Assisted in the selection of merchandise based on customer needs and preferences.
- Demonstrated knowledge of store products and services to answer customer inquiries.
- Operated cash registers to process payments from customers.
- Stocked shelves with new merchandise, organized displays, rotated stock and removed out-of-date items.
- Maintained a clean working environment by sweeping, vacuuming, dusting and mopping floors.
- Organized backroom inventory according to company standards.
- Processed refunds and exchanges promptly and politely.
- Adhered to all company policies regarding returns, refunds, exchanges, security procedures and customer service expectations.
- Provided excellent customer service through personal interactions with shoppers as well as over the phone.
- Performed daily opening and closing duties such as counting money in drawers or reconciling receipts with sales.
- Maintained accurate records of transactions including sales slips or tickets.
- Resolved customer complaints in a professional manner.
- Promoted additional products or services to increase sales volume.
- Collaborated with other employees to maintain an effective workflow throughout the store.
- Attended training sessions on new products or services offered by the store.
- Completed necessary paperwork related to sales transactions accurately and promptly.
- Ensured compliance with health regulations pertaining to food handling practices within the store's deli section.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Educated customers on product and service offerings.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Helped customers select products best fitting personal needs.
Retail Warehouse Associate
Future Mobile LLC
Woodbridge, VA
03.2022 - 01.2023
- Organized storage areas, including racks and shelves, to maximize warehouse space efficiency.
- Assisted in loading and unloading trucks with merchandise while adhering to safety regulations.
- Ensured proper labeling of all products prior to stocking shelves.
- Monitored stock levels and reordered items when necessary.
- Provided support for other departments as needed for special projects or tasks.
- Cleaned the warehouse regularly by sweeping, mopping, dusting.
- Inspected merchandise for damages prior to stocking shelves or shipping out orders.
- Worked closely with management team to ensure timely completion of tasks.
- Checked outgoing shipments against invoices or packing lists for accuracy.
- Resolved customer complaints regarding orders promptly and professionally.
- Answered phone calls from customers regarding product availability or status of orders.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Tracked outgoing orders to provide shipping status to customers.
- Read orders to verify attributes and quantities of merchandise.
Skills
- Store maintenance
- FLUENT IN ENGLISH
- Upselling strategies
- Relationship selling
- Product description
- Organization
- Goal-Oriented
Languages
English
Native/ Bilingual
Spanish
Limited
Urdu
Native/ Bilingual
Arabic
Professional
Affiliations
- Always looking to do well each day at work
- Always looking for the better will of my customers.
- I can read my customer's needs.
- Part of my job is to not make money but make money and help customers to boost business revenue and maintain a healthy customer relationship.
- Honest and straightforward in what I do.
- Experience in dealing with business owners and public.
Timeline
Retail Salesperson
Future Mobile LLC
03.2022 - Current
Retail Warehouse Associate
Future Mobile LLC
03.2022 - 01.2023
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