Hamza Begh
Downingtown,PA
Summary
I pride myself in being highly detailed oriented, meticulous, and student-minded individual. Since my high-school graduation, I have amassed a wealth of vocational experience in various fields. I have over 5 years of retail experience, and almost a year worth of experience as a Break-Fix Technician. I can confidently express myself as a professional who has never shunted from a failure and highly articulate when it comes to communication. What I lack in experience, I make up for it with sheer will, dedication, and, student mindset. I am efficient at what I do and handle all my responsibilities with thorough diligence.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Break/Fix Technician
BDS Connected Solutions
07.2023 - Current
- Performing audits on various electronic displays i.e., computers, tablets, cameras, TV's, and speakers.
- Installing new hardware or equipment as directed.
- Establishing relationship with multiple store managers across the area and communicating upcoming plans and changes.
- Working under limited supervision and submitting briefs on work performed.
- Also, keeping up with the latest technology and troubleshooting eclectic displays as required.
Cash Office Assistant
Crop's Fresh Marketplace
02.2022 - 07.2023
- From opening in the morning, to checking and accounting all the registers.
- Counting and making bank drops.
- Performing frequent and random audits on the employees.
- Using SMS portal for book keeping, encouraging cashiers to engage in promotional offers, performing mandatory balancing for shortages/overages.
- Moreover, handling lottery money, keeping it separate and accounted for from the main cash flow.
- Moreover, I was Cross trained on all platforms, performing customer service and other assistance as needed.
Field Agent
Premium Retail Services
12.2020 - 05.2021
- Travelling on a daily basis to different and multiple stores to service.
- I work with receivers, merchandising and area managers to coordinate product placement, sales projection, placing orders and issuing credits.
- My current position allows me to expand the product all across the city.
Assistant Manager
Sunoco
11.2016 - 07.2020
- Job responsibilities include ordering and confirming merchandise, managing cash registers, customer service, stocking shelves and making bank drops.
- I also trained new employees and managed their schedule.
- My responsibilities also included handling cash resources, bank drops and account management, stocking and sales report, and reporting YTD sales growth/drop to General and Area Manager.
- With having over 5 years in retail, I am very well versed in promotional marketing.
Education
Bachelors - Cybersecurity
SNHU
New Hampton, NH04-2025
Associate's degree - Nursing
DCCC
07.2022
Skills
- Strategic persuasion techniques
- Clear verbal communication
- Leadership development skills
- Audience engagement
- Clear communication in public settings
- MS Office
- CMD Prompt
- CPR
- Keyword research
- Office experience
- Office management
- Data entry
- Phone etiquette
- Operating systems
- SQL
Certification
- AHA Certification
- BLS Certification
Personal Information
Authorized To Work: US
Timeline
Break/Fix Technician
BDS Connected Solutions
07.2023 - Current
Cash Office Assistant
Crop's Fresh Marketplace
02.2022 - 07.2023
Field Agent
Premium Retail Services
12.2020 - 05.2021
Assistant Manager
Sunoco
11.2016 - 07.2020
Associate's degree - Nursing
DCCC
Bachelors - Cybersecurity
SNHU