Hamza Dliouen
Indianapolis,IN
Summary
I just relocated to Indianapolis, IN in May 2023 and I am seeking employment opportunities. I am an organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. I can speak Arabic, French, and English. To share career opportunities with me, Please contact me at Hdliouen@gmail.com or 317-314-0976. Thank you.
Overview
4
4
years of professional experience
Work History
Sports Leader
Decathlon
10.2018 - 10.2020
- Build customer loyalty by offering them innovative and different services to promote their health and wellness.
- Stock and inventory management.
- Implemented and developed programs to promote physical fitness, teamwork, and healthy living for customers.
- Help customers with sales at the cash register.
- Assist customers with the return process.
- Manage Children's Sports camp Soccer games.
Customer Service Representative
Sitel Call Center
11.2020 - 03.2023
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Answered a constant flow of customer calls with minimal wait times.
- Promoted new products and services to existing and new customers, driving revenue growth and satisfaction.
- Negotiated prices, terms of sales, and service agreements.
- Kept detailed records of daily activities through an online customer database.
Education
Associates Degree-Business Management - Business Management
OFPPT
Morocco06.2019
High School Diploma -
Al-Ikwa School
Morocco06.2016
Skills
- Microsoft PowerPoint
- Call Center Operations
- Customer Service
- Microsoft Word
- Microsoft Outlook
- Gmail
- Photoshop
- Lightroom
- Google Calendar
- Microsoft Teams
- Indeed (Posting jobs and Finding jobs)
- Stock/Inventory Management
- Customer Relations
Languages
Arabic
Native or Bilingual
French
Full Professional
English
Professional Working
Timeline
Customer Service Representative
Sitel Call Center
11.2020 - 03.2023
Sports Leader
Decathlon
10.2018 - 10.2020
Associates Degree-Business Management - Business Management
OFPPT
High School Diploma -
Al-Ikwa School
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