Summary
Overview
Work History
Education
Skills
Teamproject - Description
Languages
Timeline
Generic

HAMZA RUFAI

Catonsville,MD

Summary

To leverage my strong customer service skills, attention to detail, and sales experience to contribute to a dynamic retail environment, ensuring exceptional customer satisfaction, driving sales growth, and fostering a positive shopping experience for all customers.

Overview

2
2
years of professional experience

Work History

Uber Eat Driver

Uber
06.2024 - 01.2025
  • Promptly delivered food orders to customers while maintaining high standards of safety and quality
  • Communicated effectively with customers, restaurants, and support teams to resolve issues and ensure satisfaction
  • Followed local traffic laws and delivery protocols to ensure safe operations
  • Kept delivery equipment and vehicle in excellent condition for optimal performance

Store Associate

Lid's
05.2023 - 04.2024
  • Maintain customer satisfaction with forward-thinking strategies focused on addressing customers' needs and resolving concerns
  • Provide outstanding customer service
  • Stock and organize inventory with accuracy and efficiency
  • Maintained a clean and comfortable environment to maintain public safety

Crew Member

McDonald's
08.2022 - 02.2023
  • Drove team success by completing assigned tasks quickly and accurately
  • Resolved Customer concerns and relayed relevant information to the supervisor
  • Entered orders into the computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person
  • Remained mindful of workplace safety according to predetermined specifications

Education

GENERAL STUDY -

CATONSVILLE HIGH SCHOOL
06.2023

ENGINEERING TECHNOLOGY -

COMMUNITY COLLEGE OF BALTIMORE COUNTY

Skills

  • Strong communication skills
  • Critical thinker
  • Flexible and adaptable
  • Time management
  • Documentation abilities
  • Strong work ethics
  • Safety management
  • Safety protocols
  • Problem-solving
  • Team building

Teamproject - Description

In a team of two, I designed a Warren truss bridge using Autodesk AutoCAD, and constructed a corresponding wooden model. The project demonstrated engineering principles and practical application by successfully supporting a weight of 85 lb

Languages

English
Full Professional
Yoruba
Native/ Bilingual

Timeline

Uber Eat Driver

Uber
06.2024 - 01.2025

Store Associate

Lid's
05.2023 - 04.2024

Crew Member

McDonald's
08.2022 - 02.2023

GENERAL STUDY -

CATONSVILLE HIGH SCHOOL

ENGINEERING TECHNOLOGY -

COMMUNITY COLLEGE OF BALTIMORE COUNTY

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HAMZA RUFAI