Hamza Sheikh
Dalton,GA
Summary
My name is Hamza Sheikh, I have A extensive experience in retail and sales roles. As a Sales Representative at T-Mobile, I consistently met and exceeded sales targets while building strong customer relationships. Prior to this, I advanced to a Manager position at AutoZone, gaining hands-on experience in sales, team leadership, and operations. Currently pursuing a degree in Business Management and Finance, I bring a strong work ethic, a passion for sales, and a dedication to building a long-term career in automotive sales, where I can combine my skills and enthusiasm to drive success.
Overview
3
3
years of professional experience
Work History
Sales Associate
T-Mobile
Dalton, GA
03.2024 - Current
- exceeded monthly sales targets by leveraging upselling and cross-selling techniques.
- Educated customers on T-Mobile's products, promotions, and technology to enhance the customer experience.
- Processed transactions accurately, including device activations, upgrades, and troubleshooting billing issues.
- Managed inventory by restocking shelves and keeping the sales floor organized and visually appealing.
- Handled customer concerns and resolved complaints to ensure satisfaction and retention.
Manager
AutoZone
Dalton, GA
07.2023 - 03.2024
- Oversaw day-to-day store operations, ensuring optimal customer service and employee performance.
- Managed and coached a team employees to achieve sales and performance goals.
- Analyzed sales trends and implemented strategies to drive revenue growth and meet company objectives.
- Maintained accurate inventory levels and minimized shrink through regular audits.
- Developed and executed merchandising plans to optimize product placement and increase sales.
Sales Associate
Autozone
Dalton, GA
01.2023 - 07.2023
- Ability to execute multiple tasks with superior organizational skills and detail orientation
- Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals
- Answered client's questions about current promotions and resolved any concerns according to store policies
Salesperson
Walmart
Dalton, GA
01.2022 - 01.2023
- Developed and maintained a strong customer base through effective prospecting and networking
- Good verbal and written communication skills to be able to prepare documents and speak with customers
- Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals
Mentor
Junior Achievement Discovery Center
Dalton, USA
09.2022 - 09.2022
- To equip students with the key career-readiness skills that will drive success in any environment.
Education
Business Management - Business
Dalton State Collage
Dalton, GA05-2026
Skills
- Customer Needs Assessment: Skilled in identifying customer preferences and recommending suitable solutions
- Sales Expertise: Proficient in upselling, cross-selling, and closing deals to meet or exceed sales targets
- Product Knowledge: Strong understanding of automotive products, parts, and technology gained from managing operations at AutoZone
- Customer Service Excellence: Proven track record of building long-term customer relationships through exceptional service at T-Mobile and AutoZone
- Negotiation Skills: Adept at negotiating terms and pricing to create win-win outcomes
Languages
- English
- Panjabi
- Urdu
- Arabic
Timeline
Sales Associate
T-Mobile
03.2024 - Current
Manager
AutoZone
07.2023 - 03.2024
Sales Associate
Autozone
01.2023 - 07.2023
Mentor
Junior Achievement Discovery Center
09.2022 - 09.2022
Salesperson
Walmart
01.2022 - 01.2023
Business Management - Business
Dalton State Collage