Han Kim
Labadie,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
Restaurant Employer
Katsu bar
Westminster, CA
05.2021 - 12.2023
- Provided excellent customer service by answering questions, making recommendations and accommodating special requests.
- Prepared food items according to recipes and standards.
- Maintained cleanliness of restaurant area including floors, windows, counters, sinks, and restrooms.
- Monitored restaurant operations to ensure compliance with health and safety regulations.
- Analyzed customer feedback surveys to identify areas of improvement.
- Implemented cost control systems to maintain budgeted labor costs.
- Managed and supervised staff, including hiring, scheduling, training and performance evaluations.
Restaurant Manager
Song Hak
Artesia, CA
09.2019 - 12.2020
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Assisted with kitchen preparation during peak times as needed.
- Ordered supplies from vendors as needed while staying within budget guidelines.
Active Duty Soldier
US Amry
JBLM, WA
03.2018 - 08.2019
- Provided excellent customer service to patients and their families by answering phone calls, responding to emails, and scheduling appointments.
- Maintained patient records in accordance with HIPAA regulations including data entry of patient information into the electronic medical record system.
- Conducted detailed intake assessments for new patients, verifying insurance eligibility and collecting relevant documentation.
- Collaborated with clinical staff to ensure accurate coding of diagnoses and procedures for billing purposes.
- Resolved discrepancies between third-party payers and hospital systems in a timely manner.
- Developed and implemented policies and procedures related to patient administration activities.
Active Duty Soldier
US Army
Fort Riley, KS
09.2014 - 03.2018
- Monitored and operated radar equipment to detect targets.
- Maintained situational awareness of friendly and enemy forces in the area.
- Performed tests on radar systems to ensure proper operation.
- Identified, tracked, and reported target information to command centers.
- Provided technical guidance and assistance to other personnel in the unit.
- Collaborated with artillery units to determine appropriate firing solutions for targets detected by radar systems.
- Conducted maintenance checks on all assigned vehicles and equipment as required by regulations.
- Inspected, tested, calibrated, repaired, and replaced components of radar systems when necessary.
Warehouse Supervisor
KCCY Casters
Artesia
05.2012 - 07.2014
- Ensured appropriate staffing levels to meet production demands.
- Maintained and updated inventory records accurately.
- Directed receiving, warehousing, distribution and maintenance services.
- Supervised loading and unloading of materials from incoming trucks.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Analyzed data from reports generated by Warehouse Management System software.
Education
High School Diploma -
Cypress College
Cypress, CASkills
- Complaint Handling
- Food Preparation
- Problem-Solving
- Planning
- Critical Thinking
- Teamwork
- Customer Service
- Leadership
- Adaptability
Languages
Korean
Professional
Timeline
Restaurant Employer
Katsu bar
05.2021 - 12.2023
Restaurant Manager
Song Hak
09.2019 - 12.2020
Active Duty Soldier
US Amry
03.2018 - 08.2019
Active Duty Soldier
US Army
09.2014 - 03.2018
Warehouse Supervisor
KCCY Casters
05.2012 - 07.2014
High School Diploma -
Cypress College
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