Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hana Alyse

Bradenton,FL

Summary

Food and Beverage professional with a strong background in customer service and a keen attention to detail. Experienced in veterinary medicine, including nursing aide and medical receptionist roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Food + Beer
Sarasota, FL
12.2022 - 08.2024
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.

Veterinary Assistant

BluePearl Specialty + Emergency - ICU
Sarasota , FL
07.2021 - 11.2023
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Provided detailed patient care instructions to pet owners.
  • Maintained accurate medical records of all patients.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Obtained information and history from clients to maintain medical charts.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.

Hostess/ Event Worker

The Resort at Paws UP
Missoula, MT
05.2020 - 05.2021
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Accurately recorded customer information into reservation system.
  • Provided excellent customer service by addressing customer needs promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

High School Diploma -

Hellgate High School
Missoula, MT
06-2018

Skills

  • Front Desk Management
  • Reservation Management
  • Client Communication Skills
  • Communicating Instructions
  • Food And Beverage expertise
  • Effective customer upselling
  • Cash Flow Oversight
  • Cash Handling
  • POS System Proficiency

Certification

  • Safe Food Handler

References

References available upon request.

Timeline

Server

Food + Beer
12.2022 - 08.2024

Veterinary Assistant

BluePearl Specialty + Emergency - ICU
07.2021 - 11.2023

Hostess/ Event Worker

The Resort at Paws UP
05.2020 - 05.2021

High School Diploma -

Hellgate High School

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Hana Alyse