Hana Ashagre
Temecula,CA
Summary
With a proven track record at Apreva Hospice, I excel in nursing documentation and compassionate care, significantly enhancing patient satisfaction. My expertise in clinical judgment and ethical practice, coupled with a knack for problem-solving, has led to notable improvements in quality assurance and patient advocacy, reflecting my strong commitment to excellence in healthcare.
Overview
16
16
years of professional experience
Work History
Admissions Nurse Manager/ RN Case Manager
Apreva Hospice
2018.04 - Current
- Supported continuous improvement initiatives by participating in quality assurance audits, identifying areas for improvement, and contributing to the development of corrective action plans.
- Served as an advocate for patients'' rights by addressing any concerns or grievances related to their admission experience promptly and professionally.
- Maintained up-to-date knowledge of federal regulations governing hospital admissions processes such as Medicare/Medicaid requirements.
- Monitored bed availability and coordinated placements accordingly, optimizing patient flow through the facility.
- Conducted comprehensive reviews of medical records to identify potential admission criteria discrepancies or gaps in documentation that may impact reimbursement rates or regulatory compliance measures.
- Assessed new patients' care plans and administered prescribed medications and treatments.
- Interacted professionally with families and provided empathetic support and professional guidance.
- Ensured timely discharge planning through active collaboration with case managers, social workers, physicians, and other relevant stakeholders.
- Coordinated with multidisciplinary teams to ensure seamless transitions for patients entering various hospital departments.
- Initiated referrals for specialty consults, diagnostic testing, or therapeutic interventions as needed based on patient assessments and clinical judgment.
- Displayed functional familiarity with Medicare, Medicaid and private insurance coverage protocols.
- Assisted in developing new policies and procedures, enhancing the overall quality of patient care during the admission process.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
RN Case Manager
Human Touch Hospice
2017.06 - 2018.01
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
Circulating Nurse, Operating Room
Cornerstone Surgical Center
2016.11 - 2017.09
- Streamlined operating room setup for faster procedure turnaround times, ensuring timely patient care.
- Facilitated smooth transitions between surgical cases by efficiently preparing operating rooms for subsequent procedures.
- Reduced risk of infection by maintaining a sterile operating room environment through proper cleaning and equipment handling techniques.
- Minimized post-operative complications through diligent assessment of patients'' vital signs and overall condition during recovery.
Home Health RN Case Manager
Beneficial Home Health
2016.05 - 2017.07
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Streamlined communication with physicians, ensuring accurate documentation and prompt updates on patient conditions.
- Collaborated with external healthcare providers to facilitate seamless transitions between acute care settings and home environments.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Prevented complications from chronic illnesses like diabetes or heart failure through targeted patient education initiatives tailored to individual needs.
- Served as an expert resource for families by providing guidance on disease management techniques, self-care strategies, and available community resources.
- Coordinated multidisciplinary team meetings regularly to discuss complex cases, share best practices, and develop collaborative solutions for challenging patient situations.
Quality Control Inspector
Beneficial Home Health Agents
2014.06 - 2015.09
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Certified Nursing Assistant
Kindred Hospital
2008.09 - 2013.09
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Nursing Science
USU
San Diego, CAAssociate Degree In Nursing - Nursing
CNI College
Orange, CA05.2016
Skills
- Nursing Documentation
- Clinical judgment
- End of life care
- Ethical Practice
- Medical Charting
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Compassionate and Caring
- Strong Clinical Judgment
- Organizational Skills
- Team Collaboration
- Active Listening
Languages
Amharic
Full Professional
Timeline
Admissions Nurse Manager/ RN Case Manager
Apreva Hospice
2018.04 - Current
RN Case Manager
Human Touch Hospice
2017.06 - 2018.01
Circulating Nurse, Operating Room
Cornerstone Surgical Center
2016.11 - 2017.09
Home Health RN Case Manager
Beneficial Home Health
2016.05 - 2017.07
Quality Control Inspector
Beneficial Home Health Agents
2014.06 - 2015.09
Certified Nursing Assistant
Kindred Hospital
2008.09 - 2013.09
Nursing Science
USU
Associate Degree In Nursing - Nursing
CNI College