Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
Volunteer Experience
Timeline
Generic

Hana Drifi

Astoria,USA

Summary

Dynamic and dependable professional with a strong work ethic, honed at Il Fornaio Bakery, where I delivered exceptional customer service and maintained financial integrity. Proficient in cash handling and effective communication, I excel in fast-paced environments, ensuring client satisfaction and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier, Barista

Il Fornaio Bakery
Long Island City, NY
12.2024 - Current
  • Efficiently processed customer transactions while ensuring excellent service quality.
  • Maintained accurate cash drawers to support financial integrity.
  • Assisted with store operations to facilitate a seamless checkout experience.
  • Prepared and served high-quality coffee and espresso beverages in a fast-paced environment.
  • Delivered exceptional customer service to enhance client satisfaction.
  • Ensured cleanliness and organization of café area to uphold hygiene standards.
  • Making breakfast sandwiches, using the grill, and decorating the croissants.

Cashier

That's a wrap Astoria
Queens , NY
07.2023 - 12.2023
  • Prepared smoothies and salads efficiently to meet customer demand.
  • Assisted customers with product selections and addressed inquiries about menu items.
  • Maintained cleanliness and organization of cashier area throughout shifts.
  • Monitored inventory levels to ensure timely restocking of supplies.
  • Stocked shelves with merchandise as needed to support operations.
  • Facilitated customer assistance while maintaining a fast-paced work environment.

Receptionist

Comfort Dental spa
flushing, NY
03.2021 - 12.2022
  • Managed paperwork to ensure compliance and efficiency.
  • Facilitated patient understanding of treatment processes and outcomes.
  • Contacted insurance companies to verify coverage and claims.

Education

Associate of Science - Health Science Medical Imaging

Queensborough Community College
Queens, NY
12-2025

Skills

  • Effective communication
  • Quick learner
  • Computer proficiency
  • Dependability
  • Time management
  • Strong work ethic
  • Attention to detail
  • Empathy and patience
  • Customer assistance

Languages

English, Arabic

Certification

  • Home Care Aide
  • April,7,2025

Languages

Arabic
Professional
Spanish
Limited

Volunteer Experience

YMCA, 

volunteer at 31-51 21st, Astoria, NY, 11106, 

2019-09, 2022-04, Usually helped with whatever the counselors needed help with, took the students to the restroom and assisted with homework. The head of bake sales, making and setting up the bake sale to raise money for the kids trips 

Timeline

Cashier, Barista

Il Fornaio Bakery
12.2024 - Current

Cashier

That's a wrap Astoria
07.2023 - 12.2023

Receptionist

Comfort Dental spa
03.2021 - 12.2022

Associate of Science - Health Science Medical Imaging

Queensborough Community College

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