Hana Okkashe
Wellington,FL
Summary
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
FRONT DESK RECPTIONIST/MEDICAL ASSISTANT
Wellington Physicians Urgent Care
11.2020 - 11.2021
- Supervisor: Katheryn Woodward Salary: $18
- Contact: (269)532-5301
- Managed multi-line phone system and pleasantly greeted patients. Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing. Checked patient insurance, demographic, and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Processed medical insurance claims and payments. Adhered to strict HIPAA guidelines to protect patient privacy.
CASHIER/ PHOTO LAB TECHNICIAN
Walgreens
04.2018 - 11.2018
- Supervisor: Karen Pase-Sloan - Salary: $12
- Contact: (561)795-0983
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
LEAD PRINTING COORDINATOR
Wellington High School
01.2015 - 01.2018
- Supervisor: Sally Mark - Salary: Internship
- Designed several logos for private companies and organizations including the school's teams, clubs, and significant events.
- Managing the supplies inventory (such as ink, shirts, squeegees, vinyl, etc.)
BOOK SHELVER
Wellington Branch Library
04.2016 - 04.2017
- Supervisor: Christine Manning - Salary: $7.49
- Kept library shelves and printed materials well-stocked and organized according to established system.
- Catalogued and sorted books and library materials.
- Organized and maintained detailed records on equipment use, materials logs and circulation activities.
- Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
Education
Bachelor of Nursing - Nursing
Keiser University
Fort Lauderdale, FL04.2024
Associate of Science -
Palm Beach State College
Lake Worth, FL12.2021
Skills
- Customer service skills, team leader, self-motivated, Reliable, Responsible, and Honest
- Ability to work with MS Office ‘Power Point, Excel, Word, publisher'
- BLS Certified
- Medical Billing and Coding, Medical Writing
- Medical Assistance
- Patient Interview and Callbacks
- Healthcare Administration
- Front Desk Operation and Medical Records Management
- Organization and Time Management
Additional Information
Present: Summer 2023- Medical Surgical Unit/Trauma Unit, West Boca Medical Center, FL - 50/125hrs
Spring 2023- Acute Rehab Unit, St. Mary's Medical Center, FL- 75hrs
Certification
- Certified in Adobe photoshop CC 2016
- Adobe Illustrator 2017
Languages
Arabic
Native or Bilingual
Spanish
Elementary
Timeline
FRONT DESK RECPTIONIST/MEDICAL ASSISTANT
Wellington Physicians Urgent Care
11.2020 - 11.2021
CASHIER/ PHOTO LAB TECHNICIAN
Walgreens
04.2018 - 11.2018
BOOK SHELVER
Wellington Branch Library
04.2016 - 04.2017
LEAD PRINTING COORDINATOR
Wellington High School
01.2015 - 01.2018
Bachelor of Nursing - Nursing
Keiser University
Associate of Science -
Palm Beach State College
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