Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hana Rottach

Minneapolis,Minnesota

Summary

Energetic Camp Counselor experienced in directing camp activities and helping school-aged children develop confidence and achieve life goals. Experienced with tackling unforeseen circumstances and navigating hard situations. Skilled at planning, executing and supervising activities including arts, sports and hikes. Strong interpersonal communication abilities that encourage fun while sustaining camp missions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Camp Counselor

YMCA Camp Icaghowan
06.2022 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Cooked meals over a fire for myself and others.
  • Helped create and facilitate a safe space for kids that may or may not be comfortable being away from home for an extended period of time.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Evaluated campers' progress and provided feedback to parents.
  • Set up and demonstrated proper use of tents, sleeping bags and camping equipment to encourage preparedness and organization.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.

Hostess

Lago Tacos
09.2022 - 06.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Delivered pick-up and curbside orders to guests.

Food Service Worker

Bruegger's Bagels
08.2021 - 07.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Learned other teammates' work tasks to train as backup.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

Soccer Referee

HGRA
05.2018 - 08.2021
  • Managed conflict resolutions to encourage positive relationships.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities, and discuss problems.
  • Controlled game flow to maintain safe and fair environment.
  • Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
  • Enforced discipline to encourage respect, fairness and equality for players.
  • Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.

Ski Instructor

Hyland Hills Ski Area
10.2019 - 03.2020
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Utilized various coaching models and techniques to maximize client success.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Offered constructive feedback to clients to help reach goals.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Established clear benchmarks for performance and monitored individual and team progress.

Education

High School Diploma -

South High School
Minneapolis, MN
06.2023

Skills

  • Verbal and Written Communication
  • Time Management
  • Activity Supervision
  • Team Leadership
  • Effective Communication
  • First Aid
  • Life Skills Development
  • Complex Problem-Solving
  • Instructing
  • Social Perceptiveness
  • Activity Planning and Coordination
  • Critical Thinking

Certification

  • CPR and First Aid Certified, Red Cross - 2023-2025
  • Assistant Facilitator Qualified

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Hostess

Lago Tacos
09.2022 - 06.2023

Camp Counselor

YMCA Camp Icaghowan
06.2022 - Current

Food Service Worker

Bruegger's Bagels
08.2021 - 07.2022

Ski Instructor

Hyland Hills Ski Area
10.2019 - 03.2020

Soccer Referee

HGRA
05.2018 - 08.2021

High School Diploma -

South High School

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