Hana Woldemikael
SeaTac,WA
Summary
Highly-motivated and hard working employee with the desire to learn new skills and take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills with great customer service, multitasking, and time management abilities. Adept at working effectively unsupervised with a great virtue of professionality and accountability.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Ethiopian airlines
Addis Ababa, Ethiopia
05.2017 - 07.2024
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Completed paperwork related to passenger manifests accurately after each flight.
- Provided assistance to disabled passengers when necessary.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Responded to medical emergencies as needed during flights.
- Provided safety instructions to passengers prior to takeoff and landing.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Education
Bachelor of Arts - Psychology
Addis Ababa University
Addis Ababa, Ethiopia 07-2016
Skills
- Safety procedures
- Emergency response
- Customer service
- Conflict resolution
- Team collaboration
- Cultural sensitivity
- Time management
- Interpersonal communication
- Attention to detail
- Problem analysis
- Stress management
- Adaptability skills
- Decision making
- Collaboration
- Organization
- Decision-making
- Teamwork and collaboration
Languages
English
Full Professional
Amharic
Native/ Bilingual
Accomplishments
A five years service award certificate
Timeline
Flight Attendant
Ethiopian airlines
05.2017 - 07.2024
Bachelor of Arts - Psychology
Addis Ababa University