Summary
Overview
Work History
Education
Skills
Timeline
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Hana Zherka

Redwood City,CA

Summary

Outgoing worker finding joy in customer service with experience in processing transactions. Ability to handle multiple assignments and seamlessly work in a team in a fast-paced environment. Committed to exceptional work performance.

Overview

7
7
years of professional experience

Work History

Dog Caretaker

Rover
05.2019 - Current
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
  • Prepared food and water following instructions from pet owners.


Cashier

Pasha Mediterannean
06.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Restocked and organized merchandise in front lanes.

Employee

All Fired Up Studio
09.2017 - 08.2019
  • Aided customers in picking out pottery and paints, as well as techniques to create a fantastic customer experience
  • Multitasked by cleaning tables and supplies throughout the day, restocking, greeting guests, and operating the register as needed
  • Created a fun environment when single-handedly hosting birthday parties for kids of all ages
  • Skilled at working independently and collaboratively in a team environment.

Camp Counselor, Summer Sports

TIC Summer Camp
06.2016 - 08.2016
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.

Education

Bachelor of Science - Mathematics

University of Maryland - College Park
College Park, MD
05.2023

Skills

  • Customer Assistance
  • Payment Collection
  • Product Restocking
  • Product Recommendations
  • Display Setup

Timeline

Cashier

Pasha Mediterannean
06.2021 - 08.2021

Dog Caretaker

Rover
05.2019 - Current

Employee

All Fired Up Studio
09.2017 - 08.2019

Camp Counselor, Summer Sports

TIC Summer Camp
06.2016 - 08.2016

Bachelor of Science - Mathematics

University of Maryland - College Park

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Hana Zherka