Hanadi Hesham
Auburn,WA
Summary
Experienced marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance. Demonstrated ability to improve brand recognition through innovative campaigns and effective communication strategies.
Highly effective at building customer loyalty and optimizing processes to drive efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
MultiCare Tacoma General Hospital
Tacoma, WA
10.2022 - Current
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
- Followed strict safety protocols while handling hazardous materials in the laboratory environment.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
- Prepared specimens and forms for transport to outside laboratories.
- Prepared specimens for analysis by conducting sample processing and extraction techniques.
Marketing Manager
lune cafe
Seattle, WA
08.2023 - 05.2025
- Analyzed market trends to identify potential opportunities for growth.
- Managed social media accounts and campaigns..
- Generated ideas to increase sales through creative promotions.
- Coordinated marketing events for showcasing product and service offerings.
- Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
- Identified potential partners for joint ventures or promotional initiatives.
- Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
General Manager
LA Fitness
Federal Way, WA
01.2021 - 12.2022
- Analyzed market trends to identify potential opportunities for growth.
- Conducted customer research to gain insights into consumer behavior.
- Organized trade shows and exhibitions to promote brand awareness.
- Monitored competitors' activities to keep up with industry trends.
- Generated ideas to increase sales through creative promotions.
- Maintained relationships with key customers through regular communication.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Education
BBA - Business Marketing
Greenriver College
Auburn, WA01-2027
High School Diploma -
Auburn Mountainview High School
Auburn, WASkills
- Sales Strategies
- Client profile building
- Follow-up skills
- Client Relations
- Native Arabic speaker
- Quantitative skills
- CPR, First Aid, AED
- Child and infant CPR certified
- Early childhood education license
- Project Management
- Teamwork and Communication
Languages
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Marketing Manager
lune cafe
08.2023 - 05.2025
Customer Service Representative
MultiCare Tacoma General Hospital
10.2022 - Current
General Manager
LA Fitness
01.2021 - 12.2022
BBA - Business Marketing
Greenriver College
High School Diploma -
Auburn Mountainview High School
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