Hanady Farahat
Lockport,IL
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Trainer/Assistant Manager
Charter Fitness (CFX)
05.2018 - Current
- Create exercise programs that are specific to clients' goals
- Exceed client expectations through consistent communication, motivation, and support for retention and loyalty
- Handle clients and all ever-changing needs in order to gain referrals
- Schedule new and existing client appointments
- Recruit, hire, train, and develop high-performing staff
- Schedule and supervise staff
- Resolve or escalate employee issues or concerns
- Market and sell various personal training programs to prospective clients through detailed facility tours and relationship building
- Order supplies using specific weekly budgets and inventory counts
- Track statistics and KPI reports (weekly, monthly, and annually)
- Send out marketing-based text messages and emails to prospective clients using ClubOS program
Receptionist
Jean Marie Salon & Spa
05.2017 - 08.2017
- Warmly greeting clients, walking them to proper beauty station, and alerting assigned beauticians of their arrival
- Booking and confirming appointments via phone and email
- Process cash, check, and credit card transactions
- Restocking supplies and submitting purchase orders to maintain stock levels
Education
Bachelor of Science - Nutrition and Dietetics
Benedictine University
Lisle, IL05.2024
Associate’s Degree - General Studies
Moraine Valley Community College
Palos Hills, IL06.2020
Associate of Applied Science - Kinesiology
University of Illinois At Chicago
06.2019
High School Diploma -
Lockport Township High School East
06.2017
Skills
- Communication
- Time Management
- Teamwork
- Leadership
- Problem-Solving
- Organization
- Management
- Sales
- Customer Service
- Client Engagement
- Financial Management
Accomplishments
Top 10 in Personal Training Sales with CFX
Top 10 in Best Rated Personal Trainer at CFX
Certification
- CPT - Certified Personal Trainer (NASM)
- First Aid/CPR Certified (AHA)
Affiliations
- Academy of Nutrition and Dietetics
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Personal Trainer/Assistant Manager
Charter Fitness (CFX)
05.2018 - Current
Receptionist
Jean Marie Salon & Spa
05.2017 - 08.2017
Associate’s Degree - General Studies
Moraine Valley Community College
Associate of Applied Science - Kinesiology
University of Illinois At Chicago
High School Diploma -
Lockport Township High School East
Bachelor of Science - Nutrition and Dietetics
Benedictine University
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