Hanan ALi
Pembroke Pines,FL
Summary
Seasoned professional with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Driver
Pizza Hut
Pembroke Pines, FL
05.2023 - Current
- Operated a variety of vehicles safely in diverse weather conditions.
- Managed time efficiently when making multiple stops along designated routes.
- Delivered goods and services to customers on time and in excellent condition.
- Communicated effectively with dispatch and customers to provide status updates.
- Completed necessary paperwork and documentation for deliveries.
Server
Roccos Cafe
Manhattan, NY
11.2021 - 08.2023
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded to ad hoc cleaning duties at end of shift.
- Informed customers of daily specials and signature menu items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Took orders from customers accurately and in a timely manner.
Assistant Manager
Portabella men’s suits
Brooklyn, NY
02.2018 - 10.2021
- Maintained accurate records of sales transactions using point-of-sale systems.
- Created reports on sales trends, inventory levels, and financial data.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed business performance data and forecasted business results for upper management.
- Maintained up-to-date knowledge of company products and services.
Education
Bachelor - Mass Communication
Elgzera
Egypt 10-2017
Bachelor - Business Administration
Asa Manhattan
Manhattan, NYSkills
- Load monitoring
- Customer rapport
- Daily logging
- Delivery pickup
- Commercial driving
- Heavy lifting
- Safety protocols
- Customer service
- Business management
- Problem-solving
- Time management
- Team building
- Safe driving practices
Languages
English
Native/ Bilingual
Arabic
Professional
Timeline
Driver
Pizza Hut
05.2023 - Current
Server
Roccos Cafe
11.2021 - 08.2023
Assistant Manager
Portabella men’s suits
02.2018 - 10.2021
Bachelor - Mass Communication
Elgzera
Bachelor - Business Administration
Asa Manhattan
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