Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hanan Altalal

Iraq-Basra

Summary

A seasoned Pharmacist from Alshifaa Hospital, I excel in optimizing patient care through exceptional customer service and comprehensive medication management. Leveraging skills in pharmacy operations management and patient education, I've significantly improved medication adherence and safety. My proactive approach in staff training and quality assurance has fostered a culture of excellence and innovation in healthcare delivery.

Overview

10
10
years of professional experience

Work History

Pharmacist

Zuabair Medical Center
01.2017 - Current
  • Oversaw daily prescription processes with a focus on exceptional customer service.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.

Pharmacist

Basra Teaching Hospital
09.2014 - Current
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
  • Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
  • Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
  • Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
  • Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
  • Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
  • Provided critical support during public health emergencies, ensuring uninterrupted access to essential medications.
  • Educated patients on proper medication use.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.
  • Managed drug and supply inventories.

Pharmacist

Alshifaa Hospital
08.2019 - 01.2023
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
  • Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
  • Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
  • Increased immunization rates in the community by administering vaccinations during flu season.
  • Enhanced patient safety by accurately dispensing and reviewing over thousands of prescriptions, ensuring adherence to legal and ethical guidelines.
  • Implemented digital prescription service, increasing accessibility for remote and mobility-impaired patients.
  • Conducted regular reviews of pharmacy operations, identifying and addressing areas for improvement in workflow and patient service.
  • Supported chronic disease patients by providing medication synchronization services, improving therapeutic outcomes.
  • Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
  • Provided critical support during public health emergencies, ensuring uninterrupted access to essential medications.
  • Enhanced patient compliance with complex medication regimens through personalized counseling and follow-up.

Pharmacist

Basra Public Medical Center
10.2017 - 10.2018

Pharmacy supervisor

Pharmacist

Almowsawi Private Hospital
09.2014 - 10.2015
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
  • Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
  • Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
  • Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.

Education

Bachelor Of Pharmacy - Basra

College of Pharmacy - Basra University
Basra-Qarma Ali
06.2014

Skills

  • Customer service and communication skills
  • Prescription verification
  • Drug inventory management
  • Medication dispensing
  • Patient education
  • Drug safety
  • Patient education and counseling
  • Sales skills
  • Pharmacy ethics
  • Pharmacy inventory and recordkeeping
  • Billing management
  • Verifying orders
  • Reviewing prescriptions
  • Order fulfillment
  • Medication dispensing and immunizing
  • Quality assurance standards
  • Staff training
  • Quality assurance controls
  • Interpreting orders
  • Pharmacy operations management
  • Supply ordering
  • Pharmacology proficiency
  • Directing pharmacy operations
  • Pharmaceutical calculations
  • Patient privacy protection
  • Pharmacy automation systems
  • Pharmaceutical marketing
  • Quality review processes
  • Company policy compliance

Languages

English
Intermediate (B1)

Timeline

Pharmacist

Alshifaa Hospital
08.2019 - 01.2023

Pharmacist

Basra Public Medical Center
10.2017 - 10.2018

Pharmacist

Zuabair Medical Center
01.2017 - Current

Pharmacist

Basra Teaching Hospital
09.2014 - Current

Pharmacist

Almowsawi Private Hospital
09.2014 - 10.2015

Bachelor Of Pharmacy - Basra

College of Pharmacy - Basra University
Hanan Altalal