Hanayah Goode
Atlanta,GA
Overview
3
3
years of professional experience
Work History
Bottle Service
Allure Nightclub
Atlanta GA
10.2024 - Current
- Streamlined bottle service process by effectively coordinating with bar staff and management, ensuring timely delivery of orders.
- Enhanced customer experience by providing personalized bottle service and attentive care to VIP guests.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
Waitress/Bottle Service
Cru Lounge
Atlanta GA
08.2021 - 09.2024
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Demonstrated multitasking while remaining professional and courteous in fast-paced environments
- Presented daily specials to guests and maintained thorough ongoing knowledge of all menu items and pairings.
- Handled all currency transactions accurately and efficiently.
Bottle Service/ Waitress
Boogalou Restaurant Lounge
Atlanta, GA
10.2021 - 07.2022
- Provide the perfect service experience for every guest by serving the guest in an accommodating manor, providing great customer service and adhering to timing standards.
- Prepare tables by setting up glasses and silverware, present menu and provide detailed information when asked
- Engage with customers in order to sell products and up-sell bottles.
- Deliver exceptional, friendly, and fast services.
Education
Delaware State University
Dover, DESkills
- Bottle service
- Fast and efficient service worker
- Beverage service proficiency
- Customer service advocacy
Timeline
Bottle Service
Allure Nightclub
10.2024 - Current
Bottle Service/ Waitress
Boogalou Restaurant Lounge
10.2021 - 07.2022
Waitress/Bottle Service
Cru Lounge
08.2021 - 09.2024
Delaware State University