Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Handel Gibbons

Shrewsbury,MA

Summary

Experienced Coach Bus Operator skilled in coaching techniques and safety awareness. Proven ability to facilitate communication and mentor teams, ensuring adherence to safety standards while improving operational efficiency.

Dynamic Coach Bus Operator with proven strengths in effective communication and group leadership. Expertise in safety protocols and building relationships enhances operational efficiency and team collaboration.

Spirited [Job Title] committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

46
46
years of professional experience
1
1
Certification

Work History

Coach Bus Operator

Silverfox Bus Lines / National Express /WedriveU
05.1994 - Current
  • Conducted performance evaluations to assess driver competencies and identify areas for growth.
  • Collaborated with management to establish best practices for route planning and scheduling efficiency.
  • Facilitated communication between drivers and dispatch teams to ensure timely response to on-road challenges.

Computer Systems Analyst

Middlesex Community College
06.2000 - 06.2017
  • Analyzed system requirements to enhance operational efficiency and user experience.
  • Collaborated with cross-functional teams to integrate new technologies into existing systems.
  • Managed system upgrades and migrations, minimizing downtime while maximizing performance improvements.
  • Performed diagnostics and testing keep systems working as expected.
  • Troubleshot technical issues quickly and efficiently, minimizing disruption to daily operations while maintaining high levels of customer satisfaction.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Offered input for complex documents to support client-ready final versions.

Operations Supervisor (Group Practice)

UMass Memorial Hospital (Worcester, Ma)
09.1993 - 02.1998
  • Supervised daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored staff on operational procedures and best practices.
  • Streamlined workflows to enhance efficiency and reduce turnaround times.

Quality Control Technician / Testor

Digital Equipment Corporation
04.1980 - 12.1992
  • Conducted thorough inspections of electronic components to ensure compliance with quality standards.
  • Utilized advanced testing equipment to analyze product performance and reliability.
  • Documented and reported defects, contributing to continuous improvement initiatives.
  • Collaborated with production teams to enhance product quality and minimize errors.

Education

Master of Science - Curriculum And Instructional Design

University Of Pheonix, Arizona
Arizona City, AZ
06-2008

Bachelor of Arts - Communications & Media

Worcester State University
Worcester, Massachusetts, MA
05-1997

No Degree - High School Diploma

GA Academy
Georgetown, Guyana, South America
06-1975

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Verbal and written communication
  • Safety awareness
  • Collaborative approach
  • Safety protocols
  • Coaching techniques

Certification

Train-The-Trainer

  • Certified Safety Supervisor, WedriveU - [1 year]

Timeline

Computer Systems Analyst

Middlesex Community College
06.2000 - 06.2017

Coach Bus Operator

Silverfox Bus Lines / National Express /WedriveU
05.1994 - Current

Operations Supervisor (Group Practice)

UMass Memorial Hospital (Worcester, Ma)
09.1993 - 02.1998

Quality Control Technician / Testor

Digital Equipment Corporation
04.1980 - 12.1992

Master of Science - Curriculum And Instructional Design

University Of Pheonix, Arizona

Bachelor of Arts - Communications & Media

Worcester State University

No Degree - High School Diploma

GA Academy
Handel Gibbons