Handy Deshommes
Kissimmee
Summary
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Dock Manager
Wizard Connection
Orlando
10.2019 - Current
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Created and managed budgets for travel, training, and team-building activities.
- Delegated work to staff, setting priorities and goals.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated equipment and machinery according to safety guidelines.
Education
Some College (No Degree) - Business
Daytona State College
Daytona Beach, FLSkills
- Customer service
- Budget management
- Employee training
- Project management
- Time management
- Effective communication
- Teamwork
- Multitasking Abilities
- Problem-solving
Languages
French
Native/ Bilingual
Haitian creole
Native/ Bilingual
Timeline
Dock Manager
Wizard Connection
10.2019 - Current
Some College (No Degree) - Business
Daytona State College