Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

HANDY WANG

Latham

Summary

An aspiring student with an interest in business seeking opportunities to expand my general skillset. I apply time management and problem solving skills to generate high levels of productivity. My long term goal is to possibly become a Certified Public Accountant.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
07.2024 - 07.2025
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.

Customer Service Manager

Hobby Lobby
08.2022 - 07.2024
  • Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Evaluated and authenticated returns, exchanges and voids.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.

Cashier

Hobby Lobby
08.2022 - 07.2024
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.

Education

Business Administration

Hudson Valley Community College
Troy, NY
05-2026

Business Administration

Shaker High School
Latham, NY
06.2024

Skills

  • Leadership Capabilities
  • Effective team collaboration
  • Multi Tasking
  • Problem Solving Skills

Timeline

Shift Supervisor

CVS Pharmacy
07.2024 - 07.2025

Customer Service Manager

Hobby Lobby
08.2022 - 07.2024

Cashier

Hobby Lobby
08.2022 - 07.2024

Business Administration

Hudson Valley Community College

Business Administration

Shaker High School

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