Hang Ly
Worcester ,MA
Summary
Dynamic and results-driven professional with a proven track record at Cancelmo CPA, adept in tax return preparation and assembly, and excelling in multitasking and organization. Fluent in Vietnamese and English, I leverage strong problem-solving skills and proficiency in Microsoft Excel to enhance efficiency and accuracy. Demonstrated ability to work collaboratively, achieving and often surpassing set goals.
Overview
4
4
years of professional experience
Work History
Intern
Cancelmo CPA
01.2024 - 05.2024
- Assisted with data entry and tax return assembly, ensuring accuracy and completeness.
- Maintained organized financial records and applied accounting software tools.
- Participated in tax return preparation processes.
Receptionist
Assembly Nail Bar
05.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Waitress
Mint Restaurant
09.2022 - 05.2023
- Increased sales through effective upselling techniques and product knowledge.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Barista
Bubblebee Cafe
07.2020 - 09.2022
- Conducted daily cash audits, ensuring accurate balancing of drawers.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Accounting
Worcester State University
Worcester, MA05.2024
Skills
- Teamwork and Collaboration
- Fast Learner
- Problem-Solving
- Proficient in Microsoft Excel and Ultra Tax
- Tax return preparation and assembly
- Multitasking and Organization
- Fluent in Vietnamese and English
Timeline
Intern
Cancelmo CPA
01.2024 - 05.2024
Receptionist
Assembly Nail Bar
05.2023 - 09.2023
Waitress
Mint Restaurant
09.2022 - 05.2023
Barista
Bubblebee Cafe
07.2020 - 09.2022
Bachelor of Science - Accounting
Worcester State University
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