Hanh Tieu Ngo
Stafford
Summary
Conscientious Healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant
CELEBRITY SPINES AND JOINTS and ORIGIN SPINE INSTITUTE
07.2022 - Current
- Medical assistant: specifically in C-arm and procedure room
- Medical records: retrieving and sending reports with ICD codes and CPT codes
- Consulting with patients: consenting, demographics, forms, process patient health information (PHI), comply with HIPAA standards.
- Electronic medical records(EMR): scheduling, labs, uploading records
- Taking vitals: blood pressure, temperature, weight
- Assisted physicians with patient examinations and procedures, ensuring comfort and accuracy.
- Managed patient records using electronic health record (EHR) systems for efficient data retrieval.
Manager Assistance
MILANO NAIL SPA
10.2021 - 10.2024
- Management of nail technicians and receptionists
- Quality control: double checking technician work
- Customer service: greeting, checking out and attending to customer’s needs
- Inventory control: order supplies, organizing supplies
- Developed and implemented training programs for staff to enhance skills and performance.
- Oversaw daily operations ensuring high-quality service and customer satisfaction.
Waitress and Hostess
LA SPICY CRAWFISH
02.2017 - 06.2021
- Hostess: greet, seating, take orders for pick-up and providing customer service
- Cashier: handle transactions and help close out at night
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Collaborated with kitchen staff to streamline food preparation processes.
Education
Bachelor of Chemistry - Minor Biology
University of Houston
01-2022
Associate of Science - Chemistry
Lone Star College
USA01-2018
High School Certification - undefined
Jersey Village High School
01-2016
Skills
- Computer Skills:
- All Microsoft Office software
- Checking and responding to e-mails promptly
- Demonstrated Skill:
- Professional customer service skills
- Team player and self sufficient
- Proactive and quick learner
- Patient and willing to listen attentively
- Leadership skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Data entry
Language
ENGLISH (fluently)
VIETNAMESE (fluently)
Personal qualities
- Honest and open-minded
- Flexible and versatile
- Enthusiastic
- Hard working
Timeline
Medical Assistant
CELEBRITY SPINES AND JOINTS and ORIGIN SPINE INSTITUTE
07.2022 - Current
Manager Assistance
MILANO NAIL SPA
10.2021 - 10.2024
Waitress and Hostess
LA SPICY CRAWFISH
02.2017 - 06.2021
Associate of Science - Chemistry
Lone Star College
High School Certification - undefined
Jersey Village High School
Bachelor of Chemistry - Minor Biology
University of Houston