Taking care of others
Hania Shilleh
CNA
Bethel,CT
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Compassionate cna with 22 years of cna experience. Expert with dedication to specialized patient care.
Overview
17
17
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
CNA
Waterview Nursing And Rehabilitation Center
Purdys, NY
09.2006 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Obtained client medical history, medication information, symptoms and allergies.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sales Associate
Victoria Secret
Danbury, CT
09.2005 - 09.2006
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about sizing, accessories and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
High School Diploma -
RAMALLAH FRIENDS SCHOOL
RAMALLAH WESTBANK 09.1989 - 06.2000
No Degree - Nursing
Naugatuck Valley Community College
Waterbury, CT 05.2001 -
No Degree - CNA
Naugatuck Valley Community College
Danbury, CT 05.2001 -
Skills
Conducting intakes
Feeding assistance expert
Observing responses
Patient Management
Patient-focused care
Recording vital signs
Supporting personal needs
Companionship and emotional support
Documenting behaviors
Responding to emergencies
Patient Assessments
Trustworthy companion
Direct Patient Care
Indirect Patient Care
Case management
Efficient and reliable team player
Compassionate
Interests
Timeline
CNA
Waterview Nursing And Rehabilitation Center
09.2006 - Current
Sales Associate
Victoria Secret
09.2005 - 09.2006
No Degree - Nursing
Naugatuck Valley Community College
05.2001 -
No Degree - CNA
Naugatuck Valley Community College
05.2001 -
High School Diploma -
RAMALLAH FRIENDS SCHOOL
09.1989 - 06.2000