Summary
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Hania Tehseen

Springfield

Summary

Dedicated crisis line volunteer skilled in emotional support and crisis intervention. Known for resilience and compassion, they effectively manage high-stress situations while fostering mental health awareness. Committed to improving client outcomes through empathetic engagement and self-care practices.

Developed a strong foundation in active listening and crisis intervention within a supportive and challenging environment. Navigated high-pressure situations with empathy and effective communication. Seeking to transition into a new field where these transferable skills can contribute to meaningful outcomes.

Work History

Crisis Line Volunteer

Crisis Text Line
Sprin
12.2025 - Current
  • Documented interactions accurately to ensure continuity of care for clients.
  • Participated in training sessions to enhance crisis intervention skills and knowledge.
  • Engaged in self-care practices to manage personal stress and maintain volunteer effectiveness.
  • Managed high-stress situations effectively, remaining calm under pressure while providing compassionate assistance to callers in need.
  • Improved caller well-being by actively listening and providing empathetic support during crisis situations.

Education

Bachelor of Science - Psychology

Eastern New Mexico University
Portales, NM
07-2026

Skills

  • Mental health awareness
  • Emotional support
  • Time management skills
  • Team collaboration
  • Sanitization
  • Relationship building
  • Leadership and decision making
  • Critical thinking
  • Multitasking
  • Excellent communication

Accomplishments

    I worked hard to maintain a strong academic performance while pursuing my Bachelorʼs degree in Psychology. Completed several projects and assignments that helped me develop research, problem‐solving, and critical thinking skills. Took part in campus clubs and volunteer activities, which allowed me to grow in teamwork, communication, and leadership. Always eager to learn, take on new challenges, and apply what I have learned in real‐life situations.

Languages

Urdu
Native or Bilingual
English
Full Professional
Punjabi
Limited Working

Interests

Painting as a creative outlet, prioritizing health and fitness, enjoying outdoor walks, and spending time with my cats

Timeline

Crisis Line Volunteer

Crisis Text Line
12.2025 - Current

Bachelor of Science - Psychology

Eastern New Mexico University
Hania Tehseen