Hani Amin
Los Angeles,CA
Summary
Detail-oriented IT professional with a strong background in security monitoring and asset management. Committed to leveraging technical expertise to drive risk mitigation strategies and enhance user satisfaction across IT systems.
Overview
17
17
years of professional experience
5
5
Certifications
Work History
ITST
Los Angeles Unified School District, LAUSD
Los Angeles, CA
11.2016 - Current
- Provide ongoing technical support/systems troubleshooting for district users.
- Installing, troubleshooting and maintaining IT systems.
- Lead the implementation of initiatives related to classroom technologies.
- Oversee asset tracking and inventory management by implementing efficient asset
control strategies.
IT Systems Administrator
Advanced Building Systems LLC.
Los Angeles, CA
04.2015 - 10.2016
- Executed security monitoring, incident response, and vulnerability scanning.
- Assessed security requests and provided risk mitigation strategies.
- Monitored network performance data, reduced latency, and improved uptime for
servers, network devices, internet, VPN, and other IT services. - Audited systems to ensure compliance with security policies, identify vulnerabilities,
and improve overall security posture.
IT Specialist
Intosh Computing Services
Los Angeles, CA
07.2013 - 03.2015
- Provided technical support to clients using various software and hardware solutions.
- Installed operating systems, applications, patches, updates. as needed.
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
Network/IT Systems Administrator
Mercedes Benz
07.2010 - 12.2011
- Managed system configurations for Mercedes Benz servers and network devices.
- Monitored system performance and implemented improvements for operational efficiency.
- Planned upgrades or replacements of existing systems based on budget constraints and resource availability.
IT Manager
Merck Serono
08.2008 - 03.2010
- Developed and maintained IT policies and procedures for compliance.
- Coordinated software updates and installations across multiple departments.
- Managed IT projects to enhance system efficiency and user satisfaction.
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
Education
Bachelor of Science - Computer And Information Sciences
Higher Institute of Computer science and Info.
Skills
- Network troubleshooting
- Security monitoring
- Asset management
- System configuration
- Risk mitigation
- Project management
- User training
- Problem solving
- Effective communication
- Team collaboration
Certification
Certified Information Systems Security
Professional (ISC)2 CISSP
Professional (ISC)2 CISSP
Timeline
ITST
Los Angeles Unified School District, LAUSD
11.2016 - Current
IT Systems Administrator
Advanced Building Systems LLC.
04.2015 - 10.2016
IT Specialist
Intosh Computing Services
07.2013 - 03.2015
Network/IT Systems Administrator
Mercedes Benz
07.2010 - 12.2011
IT Manager
Merck Serono
08.2008 - 03.2010
Bachelor of Science - Computer And Information Sciences
Higher Institute of Computer science and Info.