Hank Beard
Wellsville,KS
Summary
Versatile and dependable high school student that is very dedicated to starting and finishing tasks. Entirely entry-level work experience and have developed useful social skills and because of this. A high performer in school and frequently ranked top of the class.
Overview
3
3
years of professional experience
Work History
Crew Leader
Sonic Drive-In
Baldwin City, KS
12.2022 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Worked in both the kitchen and front-of-house areas
Crew Member
Dairy Queen Grill & Chill
Ottawa, KS
05.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked in both the kitchen and front-of-house areas of the restaurant.
Self-Wash Operator
Kelsie’s Pampered Pups
Ottawa, KS
05.2021 - 10.2021
- Cleaned the grooming studio and completed laundry on weekends
- Operated the Self-Wash Station for people to wash their own dogs
- Restocked towels, shampoo, conditioner, cologne, brushes, bows, and bandanas
- Handled cash and virtual payments
- Frequently served customers in order to ensure satisfaction with the service
Education
Baldwin High School
Baldwin City, KSWellsville High School
Wellsville, KSSkills
- Multitasking and Organization
- Teamwork and Collaboration
- Verbal and Written Communication
- Team Player
- Problem-Solving
- Charismatic
Timeline
Crew Leader
Sonic Drive-In
12.2022 - Current
Crew Member
Dairy Queen Grill & Chill
05.2022 - 12.2022
Self-Wash Operator
Kelsie’s Pampered Pups
05.2021 - 10.2021
Baldwin High School
Wellsville High School