Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Henry Felicetti

Niagara Falls,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Manager

Bronco Warehousing
Buffalo, NY
02.2022 - 01.2024
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Assisted in resolving any customer complaints regarding lost or damaged goods during transit.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing incoming and outgoing shipments.
  • Ensured that all customer orders were processed correctly and shipped on time.
  • Performed regular audits on inventory levels to ensure accuracy of records.

Amazon Home Delivery

Amazon
Tonawanda, NY
04.2021 - 02.2022
  • Navigated routes with relevant map programs and GPS systems.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Education

High School Diploma -

Niagara Falls High School
Niagara Falls, NY
06-2004

Some College (No Degree) - Physical Education

Niagara County Community College
Sanborn, NY

Skills

  • Freight Management
  • Order Fulfillment
  • Logistics Coordination
  • Freight Cost Reporting
  • Shipping and Receiving
  • Data Entry
  • Order Management
  • Forklift Operation
  • Staff Management
  • Warehouse Oversight
  • Warehouse Organization
  • Freight Handling

Certification

  • Forklift certified

Timeline

Shipping and Receiving Manager

Bronco Warehousing
02.2022 - 01.2024

Amazon Home Delivery

Amazon
04.2021 - 02.2022

High School Diploma -

Niagara Falls High School

Some College (No Degree) - Physical Education

Niagara County Community College

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Henry Felicetti