Summary
Overview
Work History
Education
Skills
Flight Hours
Timeline
Generic

Hank Graviss

Lebanon,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, exceptional interpersonal skills with a love for people . Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Server

Olive Garden
Murfreesboro, TN
01.2023 - Current
  • Developed relationships with customers to increase sales opportunities.
  • Managed escalations from clients regarding service delivery issues.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Service Delivery Associate

Home Depot
Lebanon, TN
11.2020 - 07.2022
  • Processed orders for products and services accurately and efficiently.
  • Generated invoices for completed services or purchases made by customers.
  • Ensured compliance with company policies related to customer service.
  • Responded to customer inquiries via phone, email, and online chat.
  • Assisted customers arriving at retail location to pick up previously ordered merchandise, verifying order tickets and helping load onto personal vehicles.

Education

Bachelor of Science - Aerospace Pro Pilot

Middle Tennessee University
Murfreesboro
12-2025

Skills

  • Musician
  • Expressive
  • Disciplined
  • Adaptable
  • Strong Work Ethic
  • Goal Oriented
  • People Oriented
  • Flexible
  • Reliable
  • Communication

Flight Hours

  • Total Time: 190.4
  • Pilot in Command: 132.0
  • Instrument: 55
  • Actual Instrument: 7.9
  • Night: 25.3
  • Cross Country: 63.1

Timeline

Server

Olive Garden
01.2023 - Current

Service Delivery Associate

Home Depot
11.2020 - 07.2022

Bachelor of Science - Aerospace Pro Pilot

Middle Tennessee University

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Hank Graviss