Hanna Arrigo
Ocoee
Summary
Dedicated and loyal employee with a strong work ethic and excellent customer service skills. Experienced in cash handling, multitasking, and resolving customer concerns to enhance satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server/Cashier Trainer
The Whole Enchilada
Winter Garden, FL
10.2019 - Current
- Delivered exceptional customer service in fast-paced environment.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Trained new servers on menu knowledge, service protocols, and POS system usage.
- Performed opening and closing duties, ensuring the dining area was prepared for service transitions.
After School Teacher
Innovation Montessori
Ocoee, FL
10.2022 - 08.2024
- Coordinated after-school activities to enhance student participation and social skills.
- Fostered a supportive environment, encouraging creativity and collaboration among students.
- Supervised large groups of children.
- Monitored student attendance by collecting attendance rosters.
Education
Associate of Arts - Human Resources Management
Valencia College
Orlando, FL12-2025
Bachelor of Science - Human Resources Management
Valencia College
Orlando, FL12-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Multitasking
Certification
Technical Certificate in Operations Support and Services
Timeline
After School Teacher
Innovation Montessori
10.2022 - 08.2024
Server/Cashier Trainer
The Whole Enchilada
10.2019 - Current
Bachelor of Science - Human Resources Management
Valencia College
Associate of Arts - Human Resources Management
Valencia College