Twylah Sutherland
Griffin,Georgia
Summary
Accomplished Server/Cashier Trainer at Truett's Grill Chick-Fil-a, adept in multitasking and exceptional customer service, ensuring high-quality guest experiences. Demonstrated leadership and reliability, enhancing team efficiency and service standards. Proficient in POS systems and guest engagement, significantly contributing to workplace excellence without compromising service quality.
Overview
3
3
years of professional experience
Work History
Server/Cashier Trainer
Truett's Grill Chick-Fil-a
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier/Customer Service Representative
Bed Bath & Beyond
10.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
World Market
09.2021 - 10.2021
Education
Associate of Science - Computer Programming
Southern Crescent Technical College
Griffin, GA07.2025
High School Diploma -
Saint Hugh's High School
Kingston, Jamaica06.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Team Leadership
- Guest Engagement
- Cleanliness standards
- Menu Memorization
- Food Running
- Reliability
- Multitasking
- Team Player
- Reliable and Responsible
- Warm and Friendly
Timeline
Server/Cashier Trainer
Truett's Grill Chick-Fil-a
05.2022 - Current
Cashier/Customer Service Representative
Bed Bath & Beyond
10.2021 - 04.2022
Customer Service Representative
World Market
09.2021 - 10.2021
Associate of Science - Computer Programming
Southern Crescent Technical College
High School Diploma -
Saint Hugh's High School
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