Hanna Ashebir

In addition to banker duties, which include cash handling, account balancing, financial guidance, excellent member service, and executing Navy Federal policies and procedures, I have also served as head of the Digital and Branch Lead Committees during the length of my time at Kenneth R. Burns Branch. Relevant duties and skills used include:

• Develop and implement a streamlined process for increased member insights, maintaining a branch average of 39.74% within the last year.
• Identify process improvement opportunities for gaining efficiencies to enhance our digital engagement statistics.
• Analyze and conduct research for the accuracy of financial transactions using Excel, enhancing operational efficiency, and ensuring effective reporting.
• Create structure for managing the committees, including information organization, implementing feedback, and scheduling weekly meetings with team members for collaboration.

• Monitored inventory data to track and schedule replenishment requests based on store needs. Maintain a clear and neat stock room by utilizing space to ensure products are placed in designated areas. Offered customers support with concerns and questions by providing helpful information in relation to products, based on their needs.

• Gathered large datasets by cleaning and organizing data to ensure accuracy and consistency for analysis.
• Performed data analysis using Excel and data visualization tools to identify trends, patterns, and key insights.
• Created reports and dashboards to present findings and data-driven recommendations to team members.
• Provided relevant information based on data analysis to help improve business performance and optimize processes.