Hanna Ator
Ely
Summary
Experienced in task delegation, order accuracy, and sales promotion, with a strong background in customer service and complaint handling. Proven ability to manage operations efficiently and maintain cleanliness in high-pressure environments. Ready to leverage skills as a Merchandiser to support a dynamic team and contribute to sales growth.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Casier
Cal Ranch
Ely, NV
04.2026 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Trained new cashiers on checkout procedures and customer service standards.
- Implemented improvements in checkout speed, enhancing overall customer satisfaction.
- Managed inventory restocking at registers to ensure product availability.
- Resolved customer complaints calmly, fostering positive shopping experiences.
Cook
denny's
ely, nv
07.2023 - Current
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
- Demonstrated ability to work quickly and accurately in high-pressure environments.
- Cooked food according to recipes set by establishment.
- Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
- Washed and sanitized hands throughout shift, promoting food safety and health requirements.
Waitress Supervisor
denny's
ely, nv
07.2023 - 03.2026
- Trained new employees in the use of point-of-sale systems as well as menu items and their descriptions.
- Provided excellent customer service and supervision to wait staff, ensuring customers received prompt and courteous service.
- Managed the day-to-day operations of restaurant dining room including seating arrangements, table maintenance and cleanliness.
Cashier
ridley's family market
Ely, NV
11.2021 - 07.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Building endcaps for weekly sales.
Education
High School Diploma -
Penn Foster
Scranton, Pa04-2023
Skills
- Complaint handling
- Task delegation
- Sales promotion
- Order accuracy
- Work ethic and integrity
- Patience and empathy
- Customer service
- Customer assistance
Certification
Culinary Arts
Timeline
Casier
Cal Ranch
04.2026 - Current
Cook
denny's
07.2023 - Current
Waitress Supervisor
denny's
07.2023 - 03.2026
Cashier
ridley's family market
11.2021 - 07.2023
High School Diploma -
Penn Foster